Sapiens International is hiring a Customer Success Director to lead a portfolio of insurance customers in a hybrid London role, guiding the customer success motion from onboarding to renewal. You will own relationships with operational contacts and drive health metrics, coordinating with Sales, Delivery, Product and Enablement to ensure growth and retention.
This is a one-to-few leadership position requiring a disciplined, playbook-led approach and deep insurance domain understanding.
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Insurance CS Director: Growth & Retention employer: Sapiens
Sapiens is an exceptional employer, offering a dynamic work environment in London or Cardiff that fosters innovation and collaboration. With a strong focus on employee growth, Sapiens provides opportunities for professional development in cutting-edge insurance solutions, while promoting a culture of accountability and client-centric outcomes. The hybrid working model enhances work-life balance, making it an attractive choice for those seeking meaningful and rewarding employment.
