At a Glance
- Tasks: Lead innovative insurance solutions from sales to delivery, focusing on client outcomes.
- Company: Join Sapiens, a forward-thinking tech company in the insurance sector.
- Benefits: Flexible hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with a focus on continuous improvement and innovation.
- Why this job: Shape the future of insurance with cutting-edge SaaS and AI technologies.
- Qualifications: Experience in solution design and strong communication skills across technical and business teams.
The predicted salary is between 58500 - 71500 Β£ per year.
- Join
- Sapiens as our
Lead Business Value Delivery Architect / Lead Solution Architect and play a pivotal role in taking client-facing insurance solutions from the sales cycle through delivery and into Saa S and AI platform migration, holding every engagement to a designed business outcome rather than an evolving list of requirements.
About The Rol e
This is a role that sits between presales and delivery and stays engaged across both, spanning P&C, Life, and in future Reinsurance, with a particular focus on the non functional and operational requirements our industry consistently under-invests in.
If you are deeply fluent in insurance product suites and platform roadmaps, comfortable holding both a head of claims and an engineer in the same conversation, and driven to keep clients and internal teams honest to the outcomes they signed up for - we'd love to hear from yo u.
Working model: London or Cardiff (Hybrid flexib le)
What You Wil l Do
You'll own the professional and content thread of the solution end to end β across four connected areas of im pact:
Value Definition β Presales solution
- design
Engage during the sales cycle, from general discovery through down select, to build product and industry context on the oppor - tunity. Frame the solution around the client's business outcomes, not a requirements checklist. Map what they are trying to achieve to what the platform actually de
- livers. Establish a business outcome baseline with the client: what they will be able to do post go live that they cannot do today, and how both sides will meas
- ure it. Own the definition of done, agreed jointly with the
- client.
Explicitly cover non functional and operational requirements: performance, scale, availability, security, integration, data migration, operability, and support, rather than leaving them to surface in
- build. Feed into the implementation plan: the right order of implementation and the known dependencies, especially those on the
- client.
Where the platform does not meet the client's expected outcomes, own the resolution with Product and R&D.
Either secure a commitment to build it into the core platform, with timelines aligned accordingly, or design it into the extension layer shipped with the core.
- The SA owns these convers
- ations. Act as the next layer of depth behind the presales and industry expert team. Presales surfaces the opportunity, the SA architects the so
- lution. Support the bid with clearly stated assumptions. The fixed price commercial construct itself is owned by Sales and the PD.
Delivery i - ntegrity
Move into rapid planning immediately after signing. Harden the solution against what the platform delivers, steering toward standard configuration over bespo - ke build. Hand over a clear, documented solution design to the delivery team at the start of build, and safeguard the integrity of that design through
- delivery.
Hold all parties, internal teams and the client, accountable to the agreed business outcomes and how they will be achieved.
This is outcome and professional accountability.
- The PM or PD holds delivery and the client to scope, timeline, and com
- mitments. Stay engaged through quarterly business reviews to catch outcome or value dri
- ft early. Apply the definition of done. The project is complete only when the client is positioned to realise the value agreed at the outset, not simply when the system g oes live.
Migration
For assigned clients, own migration outcomes through the analyse, dispose, bridge, and migrate framework, across the existing product portfolio
- and beyond. Define, with each client, the specific value the migration unlocks and the KPIs that will confirm it. Migration is a value conversation, not only a tec hnical one.
Tooling, AI, and continuous - improvement
Serve as the first internal customer for AI in delivery, and own the tools and the standard for how t - hey are used. Set which source wins when inputs conflict: signed document over email, email over deck, deck
- over verbal. Set what a human must verify in AI drafted work, rather than appr
- ove on sight. Flag what the inputs do not say: tacit process, stakeholder disagreement, edge cases, not just what the A
- I summarised.
Work as part of the SA group to improve processes, outputs, and tools for quicker, better implementations, especially the Saa S migration factory, including a feedback loop from delivery back to discovery to recalibrate where discovery got the scope wrong.
What Succ
- ess Looks Like
Every signed programme has a documented, client agreed business outcome baseline, a joint definition of done, and go live su - ccess criteria. Non functional and operational requirements are surfaced and designed in up front, not disco
- vered in build. Platform gaps are resolved deliberately, through a core platform commitment or an extension layer build, rather than emerging d
- uring delivery. Delivery builds to the handed over design with minimal rework driven by scope or requirem
- ents ambiguity. The SA group's processes, tools, and outputs measurably shorten implementat ions over time.
What We
Are Looking For
You have a track record designing or leading solution design in complex, enterprise insurance implementations, ideally spanning both presa
- les and delivery. Ability to speak credibly to both a head of claims and an engineer, across P&C, Life,
- and Reinsurance. Strong on non functional and operational requirements: performance, scale, availability, security, integration, operability, not only f
- unctional design.
Demonstrated ability to hold the professional and outcome vector, keeping internal teams and clients aligned to agreed business outcomes.
Given that this accountability is a core responsibility of the role, it is a required skill, not simply a welcome p
- ersonality trait. Experience with, or strong aptitude for, legacy to Saa S or core platfor
- m migration work. Comfortable operating in a function that is still being built. Process and tooling will be defined in parallel with
- the first deals.
You ideally have hands-on experience with cloud-native platforms and a proven track record working at Born-in-the-Cloud (BIC) companies, bringing modern Saa S delivery practices to a global enterp
- rise environment. Proficient in leveraging AI-driven tools and platforms to design, optimize, and scale enterprise soluti on architectures.
Interested?
We'd love to hear from you.
Our TA partner evija. briska@sapiens. com is your contact for any questions.
We kindly ask that you apply via our we
bsite or Linked In.
Lead Solution Architect in City of London employer: Sapiens
Sapiens is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for experienced professionals to thrive. With a strong commitment to employee growth, we offer extensive training and development opportunities, alongside a competitive benefits package that supports work-life balance. Located in a dynamic environment, our team enjoys the unique advantage of working on cutting-edge cloud technologies while contributing to impactful solutions in the SaaS space.