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For Companies At a Glance
- Tasks: Be the go-to expert for SAP solutions, guiding customers through the sales cycle.
- Company: Join SAP, a leader in tech innovation and customer experience.
- Benefits: Enjoy continuous learning, great benefits, and a supportive team culture.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by helping businesses thrive with cutting-edge SAP solutions.
- Qualifications: Experience in CRM and strong presentation skills are essential.
The predicted salary is between 60000 - 80000 £ per year.
About SAP
We help the world run better. At SAP, we keep it simple: you bring your best to us, and we’ll bring out the best in you. We’re builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what’s next. The work is challenging – but it matters. You’ll find a place where you can be yourself, prioritise your wellbeing, and truly belong.
What’s in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
What You’ll Do
- As the Solution Advisor (SA), you will be the go‑to person for any solution or product questions within the sales team.
- You will leverage your deep expertise in specific solutions to support the entire sales cycle, from identifying opportunities to post‑sale customer support.
- Assist customers in expanding their current SAP footprint to maximise value for their organisation.
- Engage customers early in the sales cycle, matching needs with SAP Customer Experience and partner solutions.
- Provide deep solution‑specific expertise to support new sales and adoption for key customers.
- Deliver both standard and customised/personalised solution demonstrations that show customers the value of SAP.
- Support the Account Team by delivering solution presentations and events to identify and qualify new opportunities.
- Evaluate account qualification criteria to determine further investment in pursuing opportunities.
- Establish yourself as a thought leader within the account team and fine‑tune account strategy.
- Conduct vigorous dry runs on strategic deals and customer engagements.
- Transition engagement to implementation partner/Services teams effectively.
- Engage with customers to continue selling the vision of SAP solutions and ensure eagerness for renewal.
- Leverage digital assets throughout the customer engagement, including demos, presentations, and other content.
What You Bring
- Advanced technical or business skills and specialised knowledge in the field of Customer Experience (CRM, Service, Commerce, and/or Marketing).
- An understanding of the lead‑to‑cash process, with experience in analysing and mapping complex retail processes being a plus.
- Professional experience with large software/IT organisations, preferably in a solution‑specific segment.
- SAP product experience and/or 3–5 years of relevant solutions/Lines of Business experience.
- Working knowledge of Cloud, Hosted Services, and Software as a Service/Platform as a Service models in the Business‑to‑Business Environment.
- Viewed as a solutions/Lines of Business/Industry expert across SAP with a track record of success.
- Focus on creating compelling storylines and themes for customer interactions.
- Ability to quickly understand customer business goals and ensure they are at the centre of recommended solutions.
- Passion and energy in all customer interactions.
Meet Your Team
- Customer Advocate: Collaborate to complement solution expertise and support customers.
- Global Digital Content Factory: Leverage digital assets created by the team throughout customer engagement.
- Implementation Partner/Customer Services & Delivery: Efficiently transition customer engagement for successful deployment and realisation of solution value.
- SAP Account Teams: Share best practices and collaborate on providing solutions and services support across the entire customer journey.
Professional Skills
- Business Acumen
- Customer Orientation
- Establishing Trust
- Influencing Skills
- Effective Communication
Tech Industry & SAP General Skills
- Artificial Intelligence
- Software as a Service (SaaS)
- Process Improvement
- Technology Innovation
- SAP Cloud Suite Portfolio
- RISE and GROW with SAP
- SAP Corporate Strategy
Role Specific Skills
- Competitive Positioning
- Customer Value Proposition
- Storytelling
- Demonstration Skills
- Overcoming Objections
- Executive Conversations
- Technology Solution Adoption
- Client Needs Assessment
- Cloud Strategy
- Demand Generation
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end‑to‑end business application software and related services for database, analytics, intelligent technologies, and experience management.
At SAP, you can bring out your best. SAP’s culture of inclusion, focus on health and well‑being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. We believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realise their full potential.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities.
Senior Solution Advisor - Pre Sales (CRM) in London employer: SAP
Contact Detail:
SAP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Solution Advisor - Pre Sales (CRM) in London
✨Tip Number 1
Get to know the company inside out! Research SAP's products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your presentation skills! As a Senior Solution Advisor, you'll need to demonstrate solutions effectively. Grab a friend or use a mirror to rehearse your pitch until it feels natural.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to referrals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the SAP family.
We think you need these skills to ace Senior Solution Advisor - Pre Sales (CRM) in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about the opportunity to work with SAP and contribute to their mission.
Tailor Your CV: Make sure to customise your CV to highlight your relevant experience in CRM and customer experience. We love seeing how your unique skills align with what SAP is looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell your story. Use it to explain why you're the perfect fit for the Senior Solution Advisor role and how you can help SAP run better. Keep it engaging and personal!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity at SAP.
How to prepare for a job interview at SAP
✨Know Your SAP Solutions Inside Out
Make sure you have a solid understanding of SAP Customer Experience cloud solutions. Familiarise yourself with the latest product updates and industry trends, as this will help you answer questions confidently and demonstrate your expertise during the interview.
✨Showcase Your Presentation Skills
Since strong presentation skills are crucial for this role, practice delivering solution demonstrations. Use storytelling techniques to engage your audience and clearly convey the value of SAP solutions. This will not only impress your interviewers but also reflect your ability to connect with customers.
✨Understand the Sales Cycle
Brush up on the sales cycle and how your role fits into it. Be prepared to discuss how you would identify opportunities and support account teams. Showing that you can think strategically about customer needs will set you apart from other candidates.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle customer interactions. Think of examples from your past experience where you've successfully navigated challenges or influenced decisions, and be ready to share these stories during the interview.