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- Tasks: Lead customer success strategy and manage a dynamic team to drive results.
- Company: A leading software company with a focus on innovation and inclusivity.
- Benefits: Competitive salary, leadership opportunities, and a chance to shape the HR market.
- Why this job: Make a real impact in customer success and influence the future of HR.
- Qualifications: Extensive leadership experience and a passion for fostering inclusive environments.
- Other info: Join a forward-thinking company with a commitment to employee growth.
The predicted salary is between 43200 - 72000 £ per year.
A leading software company is seeking a Head of UK & Ireland Customer Success to lead their customer success strategy. This senior role focuses on delivering results through effective decision-making, team management, and strategic engagement with stakeholders.
You will be responsible for the customer adoption lifecycle, ensuring positive outcomes and a strong influence in the HR market. Ideal candidates will have substantial experience in leadership roles and a commitment to fostering inclusive environments.
Head of UK & Ireland Customer Success, SuccessFactors HCM employer: SAP
Contact Detail:
SAP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of UK & Ireland Customer Success, SuccessFactors HCM
✨Tip Number 1
Network like a pro! Reach out to connections in the HR and software sectors. Attend industry events or webinars to meet potential employers and showcase your expertise in customer success.
✨Tip Number 2
Prepare for interviews by researching the company’s customer success strategies. Be ready to discuss how you can enhance their approach and drive results in the UK & Ireland market.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've managed teams and influenced positive outcomes in previous roles, especially in fostering inclusive environments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Head of UK & Ireland Customer Success, SuccessFactors HCM
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Head of UK & Ireland Customer Success role. Highlight your leadership experience and any relevant achievements in customer success or HR markets.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer success and how your strategic engagement has led to positive outcomes in previous roles. Be authentic and let your personality come through.
Showcase Your Decision-Making Skills: In your application, provide examples of effective decision-making in past roles. We want to see how you've navigated challenges and driven results, especially in team management and stakeholder engagement.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at SAP
✨Know Your Customer Success Metrics
Before the interview, brush up on key customer success metrics relevant to the role. Understand how they impact business outcomes and be ready to discuss how you've used these metrics in your previous roles to drive results.
✨Showcase Your Leadership Style
Prepare to talk about your leadership approach and how it fosters an inclusive environment. Think of specific examples where you’ve successfully managed teams and engaged stakeholders to achieve customer success.
✨Understand the HR Market Landscape
Research the current trends and challenges in the HR market, especially in relation to customer success. Being able to discuss these insights will demonstrate your strategic thinking and relevance to the role.
✨Prepare Questions for Them
Have a list of thoughtful questions ready to ask the interviewers. This shows your genuine interest in the role and helps you gauge if the company’s values align with yours, particularly around customer success and team dynamics.
