At a Glance
- Tasks: Be the go-to expert for SAP solutions, guiding customers through the sales cycle.
- Company: Join SAP, a leader in tech innovation and customer experience.
- Benefits: Enjoy competitive pay, health perks, and opportunities for personal growth.
- Other info: Collaborative culture focused on inclusion and personal development.
- Why this job: Make a real impact by helping businesses thrive with cutting-edge solutions.
- Qualifications: Experience in CRM and strong presentation skills are essential.
The predicted salary is between 60000 - 80000 € per year.
We help the world run better. At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritise your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
What you'll do:
- As the Solution Advisor (SA), you will be the go-to person for any solution or product questions within the sales team.
- You will leverage your deep expertise in specific solutions to support the entire sales cycle, from identifying opportunities to post-sale customer support.
- Assist customers in expanding their current SAP footprint to maximise value for their organisation.
- Engage customers early in the sales cycle, matching needs with SAP Customer Experience and partner solutions, and advising account teams on opportunities based on success probabilities and strategic account positions.
- Provide deep solution-specific expertise to support new sales and adoption for key customers.
- Provide both standard and customised/personalised solution demonstrations that bring SAP solutions to life and show customers the value of SAP.
- Support the Account Team by delivering solution presentations and events to identify and qualify new opportunities and drive adoption and consumption of SAP solutions.
- Evaluate account qualification criteria to determine further investment in pursuing opportunities.
- Establish yourself as a thought leader within the account team and fine-tune account strategy.
- Collaborate with the team in creating overall themes and competitive differentiation.
- Conduct vigorous dry runs on strategic deals and customer engagements.
- Transition engagement to implementation partner/Services teams effectively.
- Engage with customers to continue selling the vision of SAP solutions and ensure eagerness for renewal.
- Leverage digital assets throughout the customer engagement, including demos, presentations, and other content.
What you bring:
- Advanced technical or business skills and specialised knowledge in the field of Customer Experience (CRM, Service, Commerce, and/or Marketing).
- An understanding of the lead-to-cash process, with experience in analysing and mapping complex retail processes being a plus.
- Professional experience with large software/IT organisations, preferably in a solution-specific segment.
- SAP product experience and/or 3-5 years of relevant solutions/Lines of Business experience.
- Working knowledge of Cloud, Hosted Services, and Software as a Service/Platform as a Service models in the Business-to-Business Environment.
- Viewed as a solutions/Lines of Business/Industry expert across SAP with a track record of success.
- Focus on creating compelling storylines and themes for customer interactions.
- Ability to quickly understand customer business goals and ensure they are at the centre of recommended solutions.
- Passion and energy in all customer interactions.
Meet your team:
- Customer Advocate: Collaborate to complement solution expertise and support customers.
- Global Digital Content Factory: Leverage digital assets created by the team throughout customer engagement.
- Implementation Partner/Customer Services & Delivery: Efficiently transition customer engagement for successful deployment and realisation of solution value.
- SAP Account Teams: Share best practices and collaborate on providing solutions and services support across the entire customer journey.
Skills you’ll use:
- Professional Skills
- Business Acumen
- Customer Orientation
- Establishing Trust
- Influencing Skills
- Effective Communication
- Tech Industry & SAP General Skills
- Artificial Intelligence
- Software as a Service (SaaS)
- Process Improvement
- Technology Innovation
- SAP Cloud Suite Portfolio
- RISE and GROW with SAP
- SAP Corporate Strategy
- Role Specific Skills
- Competitive Positioning
- Customer Value Proposition
- Storytelling
- Demonstration Skills
- Overcoming Objections
- Executive Conversations
- Technology Solution Adoption
- Client Needs Assessment
- Cloud Strategy
- Demand Generation
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.
At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realise their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities.
Senior Solution Advisor - Pre Sales (CRM) in Feltham employer: SAP
At SAP, we pride ourselves on being an exceptional employer that champions personal growth and inclusivity. Our dynamic work culture fosters collaboration and innovation, providing employees with continuous learning opportunities and comprehensive benefits. Located in a vibrant environment, our team is dedicated to supporting each other and driving meaningful change across industries, making SAP not just a workplace, but a community where you can truly thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Solution Advisor - Pre Sales (CRM) in Feltham
✨Tip Number 1
Get to know the company inside out! Research SAP's products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your presentation skills! As a Senior Solution Advisor, you'll need to demonstrate solutions effectively. Run through your demos with friends or family to get comfortable and receive feedback.
✨Tip Number 3
Network like a pro! Connect with current SAP employees on LinkedIn, attend industry events, and engage in relevant online communities. Building relationships can open doors and give you insider tips.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the SAP family.
We think you need these skills to ace Senior Solution Advisor - Pre Sales (CRM) in Feltham
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about the opportunity to work with SAP and help customers succeed.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in CRM and customer engagement. We love seeing how your unique skills align with what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills stand out without unnecessary fluff.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at SAP
✨Know Your SAP Solutions
Make sure you have a solid understanding of SAP Customer Experience cloud solutions. Familiarise yourself with the latest product updates and features, as well as industry trends. This will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Master Your Presentation Skills
As a Senior Solution Advisor, you'll need to deliver compelling presentations. Practice your storytelling skills and ensure you can clearly articulate the value of SAP solutions. Consider doing dry runs with friends or colleagues to get comfortable with your delivery.
✨Engage with Real Scenarios
Prepare for the interview by thinking about real-life scenarios where you've successfully identified customer needs and provided tailored solutions. Be ready to discuss these examples, as they will showcase your problem-solving abilities and customer orientation.
✨Show Your Passion
Let your enthusiasm for the role shine through during the interview. Talk about why you’re excited about working with SAP and how you can contribute to the team. A positive attitude can make a big difference and help you stand out from other candidates.
