Cloud Customer Success Manager for AI Transformation

Cloud Customer Success Manager for AI Transformation

Full-Time 60000 - 75000 Β£ / year (est.) No working from home possible
SAP

At a Glance

  • Tasks: Guide customers through their cloud journey and ensure they achieve success with our solutions.
  • Company: Join SAP, a leader in cloud technology and customer satisfaction.
  • Benefits: Enjoy competitive pay, flexible work options, and opportunities for personal growth.
  • Other info: Be part of a dynamic team focused on transforming businesses with AI.
  • Why this job: Make a real difference by helping customers thrive with innovative AI solutions.
  • Qualifications: Strong communication skills and a passion for customer success.

The predicted salary is between 60000 - 75000 Β£ per year.

SAP is seeking a Customer Success Manager (CSM) to guide customers through their business journey with our cloud solutions. The CSM drives customer satisfaction, retention, renewals, references, and upsells across the portfolio and serves as the strategic point of contact across SAP functions to maintain customer health.

Responsibilities include onboarding, learning-focused experiences, and collaboration with the CSM team to deliver value and ensure successful outcomes for customers.

Cloud Customer Success Manager for AI Transformation employer: SAP

At SAP, we pride ourselves on being an exceptional employer that fosters a culture of innovation and inclusivity. As a Solution Advisor Expert in S/4HANA Finance, you will benefit from continuous learning opportunities, a supportive team environment, and the chance to make a significant impact across diverse industries. Our commitment to employee wellbeing and professional growth ensures that you can thrive both personally and professionally while contributing to meaningful projects that shape the future of global commerce.

SAP

Contact Details:

SAP Recruitment Team

We think you need these skills to ace Cloud Customer Success Manager for AI Transformation

Customer Success Management
Cloud Solutions Knowledge
Customer Satisfaction
Retention Strategies
Renewal Management
Upselling Techniques
Onboarding Experience