Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support customers in their SAP S/4 HANA adoption and cloud transformation journey.
- Company: Join SAP, a leader in global commerce and innovation.
- Benefits: Enjoy constant learning, skill growth, and great benefits in a supportive environment.
- Other info: Be part of an inclusive culture that values your unique talents and promotes well-being.
- Why this job: Make a real impact by helping businesses transform with cutting-edge cloud technology.
- Qualifications: Experience in SAP Technical Administration and cloud technologies is essential.
The predicted salary is between 36000 - 60000 £ per year.
We help the world run better
At SAP, we keep it simple: you bring your best to us, and we\’ll bring out the best in you. We\’re builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what\’s next. The work is challenging – but it matters. You\’ll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What\’s in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
Summary:
We are looking for an SAP Technical Consultant who is well versed in delivering consistent, high-quality results to join our SAP Enterprise Cloud Services team as a Technical Service Manager (TSM). You will contribute to SAP\’s global strategy by supporting our customers with their SAP S/4 HANA adoption on their path to the Intelligent Enterprise as part of the SAP Enterprise Cloud Services team.
Technical Service Managers play a critical part in helping our customers accelerate their cloud transformation journey and enable them to achieve the business values and outcomes they want from their SAP landscape. You will act as a trusted technical advisor to our customers and partners. This includes analyzing customer’s business requirements and problems and working across the SAP Enterprise Cloud Services and other SAP departments to provide quality services to our customers, resolve technical complexities and accompany them throughout their entire cloud transformation journey.
The Role:
As a Technical Service Manager, you will be responsible for the technical and architectural discussions with the customer, solution roadmap development. You must:
- Analyze and implement SAP support methodology.
- Offer comprehensive knowledge on SAP S/4HANA architecture, conversion, migration path, methodology and tools.
- Understand the SAP high availability and disaster recovery architecture, network and virtual technologies (load-balancer, virtual machine).
- Be able to Own, Lead and Coordinate operational tasks, escalations, process improvements.
- Support the operation of technical system landscapes.
- Deliver high quality and ensure stable operations.
- Identify top issues, define action plan and drive the resolution process.
What you bring:
- Minimum 18+ years of SAP Technical Administration with SAP Basis skills and should have knowledge & experience on Administration and Operations of SAP solutions.
- Ability to work effectively as a virtual member of a dynamic, dispersed team (remote)
- Background in SAP Solutions, SAP technology and products and cloud technology
- Technical background and understanding of current cloud technologies/Hyperscalers
- Experience in SAP HANA.
- Experience in Technical Architecture/Implementation/Change Management
- Knowledge of SAP Cloud solutions/portfolio would be an advantage.
Meet your team:
SAP Enterprise Cloud Services is part of the SAP Product Engineering board area in SAP. Enterprise Cloud Services is a business unit focusing on delivery of managed private cloud services. To provide our customers with the right level of service, we have Technical and customer facing roles within the unit along with technical delivery.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
#J-18808-Ljbffr
Technical Service Managers employer: SAP SE
Contact Detail:
SAP SE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Service Managers
✨Tip Number 1
Network like a pro! Reach out to current or former SAP employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role as a Technical Service Manager. Personal connections can make all the difference!
✨Tip Number 2
Prepare for the interview by diving deep into SAP S/4HANA and cloud technologies. Brush up on your technical knowledge and be ready to discuss how you can help customers with their cloud transformation journey. Show us you’re the expert we need!
✨Tip Number 3
Don’t just wait for job openings – create your own opportunities! If you see a project or initiative at SAP that excites you, reach out and express your interest. We love proactive candidates who take the initiative to get involved.
✨Tip Number 4
Apply through our website for the best chance of getting noticed. Tailor your application to highlight your experience with SAP technologies and your ability to lead technical discussions. Let’s see how you can contribute to our mission!
We think you need these skills to ace Technical Service Managers
Some tips for your application 🫡
Show Your Passion for SAP: When writing your application, let your enthusiasm for SAP and its technologies shine through. We want to see how your unique talents can contribute to our mission of helping the world run better.
Tailor Your Experience: Make sure to highlight your relevant experience with SAP S/4HANA and cloud technologies. We’re looking for specific examples that demonstrate your skills in technical architecture and problem-solving.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the Technical Service Manager role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity.
How to prepare for a job interview at SAP SE
✨Know Your SAP Stuff
Make sure you brush up on your knowledge of SAP S/4HANA architecture and cloud technologies. Be ready to discuss specific examples from your experience that demonstrate your expertise in these areas, as this will show you're the right fit for the Technical Service Manager role.
✨Showcase Your Problem-Solving Skills
Prepare to share instances where you've successfully resolved technical complexities or improved processes. Highlight how you acted as a trusted advisor to clients, as this aligns perfectly with what they’re looking for in a TSM.
✨Understand Their Culture
Familiarise yourself with SAP's culture of inclusion and well-being. During the interview, express how you value a collaborative environment and how you can contribute to their team dynamics, which is crucial for remote roles.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's cloud transformation strategy and the challenges they face. This not only shows your interest but also demonstrates your proactive approach to understanding their needs and how you can help.