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- Tasks: Lead the design of CX & CRM architectures and manage complex customer engagements.
- Company: Join SAP, a global leader in business application software with a focus on innovation and collaboration.
- Benefits: Enjoy flexible working models, personal development opportunities, and a culture of inclusion.
- Why this job: Be part of a purpose-driven team that values diversity and empowers you to make an impact.
- Qualifications: Extensive experience in technical leadership and presales architecture is essential.
- Other info: SAP is committed to equal opportunity and provides accommodations for applicants with disabilities.
The predicted salary is between 43200 - 72000 £ per year.
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choosefrom.
Role Overview: The Senior Solution Architect for CX and CRM plays a pivotal role in driving successful customer engagements and major CX deals. This position requires a strategic thinker with a deep understanding of complex solution integration across front and back office systems.
Key Responsibilities:
- Lead the design and presentation of comprehensive CX & CRM architectures tailored to customer needs.
- Serve as a senior technical leader, guiding presales activities and ensuring alignment with customer objectives.
- Manage and coordinate complex customer engagements, collaborating with multiple teams to deliver integrated business solutions.
- Act as a key communicator for senior stakeholder management, including C-level executive briefings and board-sponsored projects.
- Develop and maintain a deep network within SAP, leveraging relationships across product and consulting teams to enhance solution delivery.
- Oversee multiple engagements simultaneously, working with up to 10 VAT teams across EMEA to ensure project success.
Required Skills and Experience:
- Extensive experience as a senior technical leader and presales architect.
- Proven ability to design and implement complex CX & CRM solutions.
- Exceptional communication skills for effective stakeholder management and executive briefings.
- Expertise in multiple CX technologies and a strong network within SAP.
- Ability to manage and coordinate large-scale projects across diverse teams.
- Relevant qualifications or certifications are highly desirable.
Preferred Qualifications:
- Advanced certifications in CX and CRM technologies.
- Experience in board-level project management and strategic advisory roles.
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP,you can bring out your best.
We win with inclusion
SAPs culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy . Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 429137 | Work Area: Presales | Expected Travel: 0 – 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
Job Segment: Solution Architect, Cloud, ERP, Developer, Pre-Sales, Technology, Sales
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Senior Solution Architect (London) employer: SAP SE
Contact Detail:
SAP SE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Solution Architect (London)
✨Tip Number 1
Network with current SAP employees, especially those in similar roles. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations for the Senior Solution Architect position.
✨Tip Number 2
Familiarise yourself with SAP's latest CX and CRM technologies. Being well-versed in their offerings will not only boost your confidence but also demonstrate your commitment to staying updated in this fast-evolving field.
✨Tip Number 3
Prepare to discuss your experience in managing large-scale projects. Be ready to share specific examples of how you've successfully coordinated diverse teams and delivered integrated solutions, as this is crucial for the role.
✨Tip Number 4
Practice your communication skills, particularly for executive briefings. Since the role involves engaging with C-level stakeholders, being able to convey complex information clearly and effectively will set you apart from other candidates.
We think you need these skills to ace Senior Solution Architect (London)
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Senior Solution Architect position at SAP. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customise your CV to highlight relevant experience in CX and CRM solutions. Emphasise your technical leadership roles, presales experience, and any successful projects you've managed that align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for collaboration and innovation, as well as your understanding of SAP's culture. Mention specific examples of how you've successfully led complex customer engagements and your ability to communicate effectively with stakeholders.
Highlight Relevant Certifications: If you have advanced certifications in CX and CRM technologies, be sure to mention them prominently in your application. This can set you apart from other candidates and demonstrate your commitment to professional development.
How to prepare for a job interview at SAP SE
✨Understand SAP's Culture
Familiarise yourself with SAP's collaborative and inclusive culture. Be prepared to discuss how your values align with their focus on flexibility, diversity, and personal development.
✨Showcase Your Technical Expertise
Highlight your extensive experience in designing and implementing CX & CRM solutions. Be ready to provide specific examples of complex projects you've led and the technologies you used.
✨Prepare for Stakeholder Management Scenarios
Since the role involves communicating with senior stakeholders, practice articulating your ideas clearly and confidently. Prepare to discuss how you've successfully managed stakeholder expectations in previous roles.
✨Demonstrate Strategic Thinking
As a Senior Solution Architect, strategic thinking is key. Be prepared to discuss how you approach problem-solving and decision-making, especially in high-pressure situations involving multiple teams.
