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- Tasks: Lead customer relationships and drive innovation with SAP solutions.
- Company: Join SAP, a global leader in business application software and cloud solutions.
- Benefits: Enjoy flexible working models, personal development opportunities, and a collaborative team environment.
- Why this job: Be part of a purpose-driven company that values diversity and inclusion while making a global impact.
- Qualifications: 10+ years in Sales or Consulting; Bachelor's degree required, MBA preferred.
- Other info: Remote work options available; commitment to equal opportunity and accessibility.
The predicted salary is between 43200 - 72000 £ per year.
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At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
What you\’ll do:
As an Account Director (AD) at SAP, you will be responsible for building strong, long-term customer relationships, driving customer innovation, delivering value via SAP solutions, and ensuring that customer business objectives are met.
- Serve as the end-to-end account owner and maintain senior client relationships
- Drive sales and consumption efforts, identifying cross-sell and up-sell opportunities
- Lead (virtual) account team and coordinate all roles across the customer
- Drive customer value realization based on agreed business outcomes, including renewals, expansions, and upsells
- Utilize expert governance and stakeholder management skills
- Interpret consumption data and drive insights to action
- Orchestrate resources such as junior sales quota carriers as needed
- Demonstrate deep expertise in SAP solution portfolio with detailed understanding of the support processes and organization
What you bring
- 10+ years of experience in Sales or Consulting with complex business software/IT solutions
- Bachelor’s degree or equivalent required (MBA preferred)
- Proven ability to manage in highly complex organizations and apply risk-mitigation strategies
- Strong program/project management and commercial/deal support skills
- Excellent verbal and non-verbal communication skills
Meet your team
- You will work closely with the SAP Market Unit leadership, account teams, and industry teams, as well as align with product/solution management teams/organization.
- You will also partner with other SAP leads to maximize customer success and drive insights into action
Skills you’ll use:
Professional Skills
Customer Orientation
Complex Problem Solving
Strategic Thinking
Creative Thinking
Effective Communication
Tech Industry & SAP General Skills
Agile Methodology
Process Improvement
Software as a Service (SaaS)
Cyber Security
Key Performance Indicators (KPIs)
SAP Cloud Suite Portfolio
RISE and GROW with SAP
Role Specific Skills
Relationship Building
Partner Relationship Management
Account Governance
Customer Value Journey Alignment
Industry Knowledge
Customer Value Proposition
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP,you can bring out your best.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy . Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 430007 | Work Area: Sales | Expected Travel: 0 – 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
Job Segment: Account Manager, Cloud, Cyber Security, ERP, Manager, Sales, Technology, Security, Management
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Senior Account Director - Retail employer: SAP SE
Contact Detail:
SAP SE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Director - Retail
✨Tip Number 1
Familiarise yourself with SAP's product portfolio and recent innovations. Understanding their solutions will not only help you in interviews but also demonstrate your genuine interest in the company and its offerings.
✨Tip Number 2
Network with current or former SAP employees on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be a game-changer during your application process.
✨Tip Number 3
Prepare to discuss your experience in managing complex client relationships and driving sales. Be ready to share specific examples that highlight your strategic thinking and problem-solving skills, as these are crucial for the Senior Account Director role.
✨Tip Number 4
Stay updated on industry trends and challenges within the retail sector. Being knowledgeable about current market dynamics will allow you to speak confidently about how SAP's solutions can address these issues during your discussions.
We think you need these skills to ace Senior Account Director - Retail
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales or consulting, particularly with complex business software or IT solutions. Emphasise your ability to manage relationships and drive customer value, as these are key aspects of the role.
Craft a Compelling Cover Letter: In your cover letter, demonstrate your understanding of SAP's culture and values. Discuss how your skills in strategic thinking, relationship building, and problem-solving align with the responsibilities of the Senior Account Director position.
Showcase Relevant Achievements: Include specific examples of past successes in managing accounts, driving sales, or leading teams. Quantify your achievements where possible, such as revenue growth percentages or successful project completions, to illustrate your impact.
Highlight Soft Skills: SAP values effective communication and collaboration. Make sure to mention your interpersonal skills and any experience you have in working within diverse teams or managing stakeholder relationships, as this will resonate well with their inclusive culture.
How to prepare for a job interview at SAP SE
✨Showcase Your Relationship-Building Skills
As a Senior Account Director, your ability to build and maintain strong client relationships is crucial. Prepare examples of how you've successfully managed client accounts in the past, highlighting your approach to fostering long-term partnerships.
✨Demonstrate Your Strategic Thinking
SAP values strategic thinking, so be ready to discuss how you've identified and capitalised on cross-sell and up-sell opportunities. Share specific instances where your strategic insights led to significant business outcomes for your clients.
✨Understand SAP's Solutions Deeply
Familiarise yourself with SAP's product offerings and how they align with customer needs. Be prepared to discuss how you can leverage these solutions to drive customer value and meet their business objectives.
✨Prepare for Complex Problem Solving
Given the complexity of the role, think of examples where you've tackled challenging problems in previous positions. Highlight your problem-solving process and how it led to successful resolutions, especially in high-stakes environments.
