Senior / Lead Solution Manager (m/f/d) for GenAI in Banking in London

We are seeking a curious, hands-on, and tech-savvy individual to join our dynamic global team as a Senior or Lead Solution Manager. In this role, you will work at the intersection of business and AI technology: identifying opportunities, shaping AI-enabled use cases, and driving implementation within core banking processes like accounts, lending, and payments. You will primarily work with senior business and product stakeholders and with technical teams (AI engineers, architects, developers), understanding business needs, deriving requirements and translating them into business and technical designs.

Success in this role requires hands-on experience and strong knowledge of current (Gen-) AI technologies and methods (e.g., RAG) and a clear understanding of how AI can create business value in the banking industry. You should have a basic understanding of IT architectures (ideally incl. SAP) and be able to apply it to the banking industry, enabling collaboration with technical teams and translating business requirements into solution concepts.

You will be part of a cross-functional, international team that is closely aligned with our customers, as we are building solutions together with them. Communication, collaboration, and flexibility are key. Remote work is fully supported, with access to SAP Fioneer offices in multiple major cities if preferred.

• Work with business and technology leaders to identify opportunities for AI-based innovation for (core) banking processes across accounts, deposits, lending, and payments.
• Gather, structure, and prioritize both business and technical requirements for AI use cases, ensuring alignment with customer value and operational feasibility.
• Translate business goals into technical requirements and solution designs, collaborating closely with AI specialists and core banking teams.
• Take hands-on ownership in configuring AI models, designing prompts, and applying best practices in prompt engineering to deliver real, usable outputs.
• Create and run solution demos, build prototypes and advance them into standard enhancements, ensuring usability, business impact, and user adoption.
• Lead workshops and facilitate collaborative working sessions with cross-functional teams and customers, bridging the gap between business expectations and technical execution.
• Act as a strong communicator and connector between business and technical experts.

• 5+ years of experience as a Business or Technology Analyst, Consultant, Product Owner, or in a similar hybrid role — ideally within banking or financial services.
• Hands-on experience with AI-related solutions and/or innovation initiatives, including practical involvement in AI model configuration, prompt engineering, data interaction, and working closely with development teams.
• Ideally, a solid understanding of core banking processes, such as accounts, lending, deposits, and payments.
• Familiarity with banking system landscapes and architecture is a plus (SAP Fioneer Core Banking systems experience is a strong plus).
• Strong business acumen: capable of linking technology and AI capabilities to concrete business outcomes.
• Excellent communication skills; confident, engaging with both business leaders and technical teams.
• Team player, comfortable working in a fast-paced, global team.
• Fluent in spoken and written English; German language skills are a plus.
• Adaptable and self-driven, with a flexible mindset and a passion for innovation.

You will have the opportunity to collaborate with some of the brightest minds in the industry on an ambitious project to shape the evolving financial sector. This is an environment with agility, enthusiasm and dynamism of a start-up, combined with the expertise and network of a more established organization. Benefits include flexible work environment, opportunities for career progression, and a comprehensive benefits package including pension provisions, health and wellbeing support, mobility options, and additional perks.