At a Glance
- Tasks: Connect with customers, build relationships, and support the sales team in a dynamic role.
- Company: Join Santoro, an award-winning design house known for creativity and innovation.
- Benefits: Gain valuable experience, develop skills, and work in a supportive team environment.
- Other info: Perfect for graduates or those starting their career in sales and customer service.
- Why this job: Be part of a creative team and make a real impact in customer relations.
- Qualifications: Bubbly personality, excellent communication skills, and a proactive attitude.
The predicted salary is between 22050 - 26950 £ per year.
Santoro is a multi-award-winning international design house, creating beautiful and imaginative products across greetings, stationery, accessories, interiors and art collaborations, stocked by retailers around the world.
We’re looking for a bubbly, energetic and confident Sales & Customer Relations Coordinator to join our team.
This is a varied role where being confident on the phone and genuinely enjoying connecting with people is key.
You’ll spend time speaking with existing customers, building rapport, following up opportunities and reaching out to new prospects — alongside providing essential sales and customer support and day-to-day administration to support the team in running smoothly.
- What you’ll be doing
- Providing friendly and professional customer service to existing UK and international customers
- Building and nurturing relationships with existing UK and international customers
- Confidently picking up the phone, connecting with customers and following up opportunities
- Researching and reaching out to new business prospects
- Supporting the sales team with orders, quotations, samples and customer enquiries
- Preparing sales packs and coordinating sample dispatches
- Managing sales administration and keeping customer/ERP records up to date
- Supporting digital sales platforms and general team administration
- Helping the wider sales team with day-to-day tasks and opportunities
What we’re looking for
- Bubbly, personable and confident, with a natural ability to build rapport and an engaging, friendly phone manner
- Excellent written and verbal communication skills, with solid grades throughout education
- Organised and detail-focused, with the ability to juggle multiple priorities
- Proactive and able to take ownership, while being a supportive team player
- Confident using Microsoft Office & Outlook and ability to learn new systems, including our ERP
- A positive, can-do attitude, with enthusiasm to learn and develop
- Experience of Brevo is advantageous.
Perfect for a graduate or someone at the start of their career.
Sales or customer service experience is a bonus, but we’re looking for someone naturally confident, engaging and enthusiastic.
Why Santoro?
Join a creative, supportive and close-knit team working with beautiful, innovative products and customers around the world.
This is a great opportunity to develop your sales, customer relationship and commercial skills, while playing an important role in supporting our growing business.
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Sales & Customer Relations Coordinator employer: Santoro Ltd
Santoro is an exceptional employer that fosters a creative and supportive work environment, perfect for those looking to kickstart their career in sales and customer relations. With a focus on personal development, employees are encouraged to enhance their skills while working with beautiful, innovative products and building meaningful relationships with customers worldwide. The close-knit team culture ensures that every member feels valued and empowered to contribute to the company's success.
StudySmarter Expert Advice🤫
We think this is how you could land Sales & Customer Relations Coordinator
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales & Customer Relations Coordinator at Santoro Ltd, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Santoro Ltd. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales & Customer Relations Coordinator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales & Customer Relations Coordinator
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Santoro Ltd:When writing your cover letter, make sure to tailor your message specifically for Santoro Ltd. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Santoro Ltd
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Santoro Ltd that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Santoro Ltd that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Santoro Ltd’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
