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- Tasks: Support the medicals process of claims by booking appointments and liaising with clients.
- Company: Join a Gold awarded Investors in People company known for its inclusive culture.
- Benefits: Enjoy 25 days annual leave, healthcare perks, and professional development opportunities.
- Why this job: Make a real difference in people's lives while developing your career in a supportive environment.
- Qualifications: Experience in personal injury administration and strong communication skills are essential.
- Other info: Dynamic role with excellent career growth and a focus on diversity and inclusion.
The predicted salary is between 22300 - 27800 £ per year.
Location: Based onsite at our office in Kettering
Contract Type: 12 months FTC
Hours: Full time 37.5 hours per week
Salary: £25,350
Purpose of Role
As Legal Ops Administrator you will be responsible for supporting all tasks associated with the medicals process of a claim. These include booking medicals, chasing medical agencies for appointments and reports, requesting medical records, contacting clients and progressing the file.
What You Will Be Doing
- Book medicals as requested by fee earners using an online portal
- Contact clients when they have missed a medical appointment, ensuring a new one can be arranged
- Chase clients to return important documentation to move medicals process along
- Liaise with different medical agencies for appointments, reports, medical records and invoices
- Assist file handlers with general queries to aid file progression
- Manage the medicals inbox actioning emails from clients as well as medical agencies
- Provide assistance, when necessary, in performing administrative duties and dealing with consumer queries
- Produce reporting to aid Management team in reviewing file progression
- Any other tasks as requested by the manager
Skills And Experience Required
- Experience of working in the personal injury sector
- Proven administration skills
- Confident and capable decision maker
- Excellent written and verbal communication skills
- Demonstrate attention to detail
- Ability to work under pressure to strict deadlines
- Strong IT competence
- Excellent customer service skills
Personal Attributes
- Ability to problem solve using own initiative
- Confident and capable decision maker
- Ability to work under pressure to strict deadlines
- Organised
- Curious
- Driven
- Passionate
- Unified
What We Can Offer You
- Annual leave: 25 days + bank holidays
- Pension: (3% contributory)
- Healthcare scheme: claim up to £1,000 back with Simply Health
- Perks at Work: exclusive member discounts across a range of goods and services
- Community Day: volunteer in your community for one day each year
- CPD Opportunities: training and development opportunities to boost your confidence, realise your strengths and develop your career with us.
We are proud that each year our employees rate our business higher than Gallup’s Exceptional Workplace Award winners for being a great place to work. We are Gold awarded Investors in People and can confidently say that National Accident Law is a great place to work. At National Accident Law, we believe that diversity drives success. We are proud of our inclusive workplace, where everyone feels valued, respected, and safe. We welcome applications from all walks of life and encourage you to bring your most authentic self to work.
Eligibility
You may also have experience in the following: Legal Operations Administrator, Legal Administrator (Personal Injury), Medical Records Administrator, Medicals Administrator, Personal Injury Administrator, Claims Administrator (Personal Injury), Legal Support Officer, Legal Secretary Personal Injury, Case Management Administrator, Litigation Administrator, Legal Assistant (Personal Injury), Claims Support Administrator, File Handler Assistant, Legal Services Administrator.
Apply
Please submit your application via the usual channels.
Legal Operations Administrator - 12 months FTC employer: Santoni's Jewelry inc.
Contact Detail:
Santoni's Jewelry inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Legal Operations Administrator - 12 months FTC
✨Tip Number 1
Network like a pro! Reach out to people in the legal field, especially those who work in personal injury. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to legal operations. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills during interviews! Bring examples of how you've handled administrative tasks under pressure, especially in the personal injury sector. This will demonstrate your capability and attention to detail.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there.
We think you need these skills to ace Legal Operations Administrator - 12 months FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Legal Operations Administrator role. Highlight your experience in the personal injury sector and any relevant administrative skills that match what we're looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills can help us support the medicals process effectively.
Show Off Your Communication Skills: Since excellent written communication is key for this role, ensure your application is clear, concise, and free of errors. This will show us you pay attention to detail!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates!
How to prepare for a job interview at Santoni's Jewelry inc.
✨Know Your Stuff
Make sure you understand the role of a Legal Operations Administrator inside out. Familiarise yourself with the medicals process, including how to book appointments and liaise with medical agencies. This will show your potential employer that you're genuinely interested and ready to hit the ground running.
✨Showcase Your Communication Skills
Since this role involves a lot of client interaction, be prepared to demonstrate your excellent written and verbal communication skills. Think of examples from your past experiences where you effectively communicated with clients or colleagues, especially under pressure.
✨Be Ready to Problem Solve
The ability to problem-solve is key in this position. Prepare some scenarios where you had to think on your feet or resolve an issue independently. This will highlight your initiative and decision-making capabilities, which are crucial for the role.
✨Demonstrate Your Organisational Skills
As a Legal Operations Administrator, you'll need to juggle multiple tasks. Bring examples of how you've managed your time and prioritised tasks in previous roles. This will reassure the interviewers that you can handle the demands of the job while maintaining attention to detail.
