Santander is seeking a Customer Service Consultant based in Sunderland to handle telephone-based fraud support. You will listen to customers, identify needs and guide actions to protect customers and the bank. Initial on-site period lasting 8 weeks, then 2–3 days on site weekly; remote work supported with company equipment.
35 hours/week, shifts 8am–9pm, including weekends. You will work to resolve fraud-related inquiries, build relationships and ensure the right actions are taken, supporting
#J-18808-LjbffrFraud Support Consultant – Remote‑Ready & Customer‑Focused in Sunderland employer: Santander
Santander in Milton Keynes is an excellent employer, offering a dynamic work culture that prioritises collaboration and innovation. Employees benefit from competitive healthcare and pension contributions, alongside ample opportunities for professional growth within the IT sector. The supportive environment fosters both personal and career development, making it a rewarding place to build a meaningful career.
