Santander is hiring a Customer Service Consultant based at the Southampton TSB branch. You will assist personal banking customers, guiding them to digital tools while delivering a human, personalised service that builds trust and loyalty.
In this role you will support customers across face-to-face, phone and video channels, promote digital self-service, and collaborate with colleagues to ensure a high-quality customer experience. Hybrid working applies.
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Banking Customer Experience Consultant (Hybrid) β Southampton employer: Santander
Santander UK is an exceptional employer, offering a dynamic work environment in Milton Keynes where innovation and collaboration thrive. With a strong focus on employee growth, competitive benefits including a generous holiday allowance, private medical insurance, and opportunities for global career advancement, Santander empowers its team to make a meaningful impact while enjoying a supportive and inclusive culture.