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- Tasks: Engage with customers, build relationships, and drive sales in a dynamic banking environment.
- Company: Join Santander Bank, a leading financial institution committed to community and customer success.
- Benefits: Enjoy competitive salary, career growth opportunities, and a supportive work culture.
- Why this job: Make a real impact by helping clients achieve their financial goals while developing your skills.
- Qualifications: Bachelor's degree preferred; experience in sales and cash handling is a plus.
- Other info: This is a full-time entry-level position with opportunities for advancement.
The predicted salary is between 29000 - 45000 ÂŁ per year.
Join to apply for the Relationship Banker, Bryn Mawr, PA role at Santander Bank, N.A.
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Join to apply for the Relationship Banker, Bryn Mawr, PA role at Santander Bank, N.A.
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Bryn Mawr, United States of America
USA Job Family Description: Identifies and pursues new sales prospects within existing or untapped markets. Gathers market intelligence, generates leads, and develops proposals/campaigns to garner new business, ensuring a consistent flow of new revenues to the company. Uses knowledge of markets, industries, and clients to determine demand, future trends and potential projects. Works pre-developed lead lists to generate business and identify new customer prospects.
USA Job Function Description: Responsible for client relationships, including attracting and retaining new clients and strengthening current relationships. Activities include maximizing cross-sales opportunities through customer profiling with the ultimate goal of cultivating interest in other business banking products. Provides support to help clients coordinate solutions, manage accounts, obtain advice and administer services. Ensures customer questions and issues are answered correctly and efficiently by documenting and identifying trends in customer service needs. Resolves and oversees customer issues surrounding consulting, information, and software services, solutions and products. Makes presentations to potential clients and contributes to the achievement of sales targets.
Essential Functions/Responsibilty Statements
Engages customers in the lobby to assist, educate and train on how to conduct simple transactions through self-service technologies.
Attends and actively participates in weekly partnership meetings and joint calls with Branch partners.
Increases profitability by sourcing new customers, prospecting via outbound calling, receiving referrals from centers-of-influence, lobby engagement, and via branch partners. Uses Explore process to aquire and deepen existing relationships.
Creates customized solutions for new and existing clients in order to help them achieve their financial goals
Ensures customers/clients are connected to the appropriate partner to help them achieve their financial goals, ensuring all sales, service and specialized needs are met, and helping to drive overall revenue growth.
Proactively manages risk in every business, product and service transaction, leveraging available tools.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education
Bachelor\’s Degree or equivalent work experience in Business Management, Finance, or equivalent field. (Pref)
Work Experience
Experience selling products and/or services in an incentive based environment 3+ years (Required)
Six months of cash handling experience 3+ years (Preferred)
Skills And Abilities
Ability to identify specific knowledge, skills, and abilities necessary for satisfactory execution of the position’s primary duties & responsibilities
Ability to build solid relationships with teammates, business partners and specialists by fostering teamwork, partnership and collaboration in a virtual or face-to-face environment
Skilled at and/or aptitude for assessing customer/client needs, providing applicable solutions/recommendations, and building customer relationships based on mutual trust to optimize sales opportunities to new and existing customers/clients
Ability to service and transition to appropriate business partners for execution
Excellent consultative skills
Client prospecting and development, customer retention and needs analysis skills
Excellent verbal communication and influence skills
Ability to display a credible, trustworthy, and professional image at all times
Experience conducting consultative conversations in person and on the phone with proven close rates through a needs-based sales approach
Strong financial and business acumen
EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply.
Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.
Employer Rights: Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.
Primary Location: Bryn Mawr, PA, Bryn Mawr
Other Locations: Pennsylvania-Bryn Mawr
Organization: Santander Bank N.A.
Salary: $38,250 – $59,000/year
AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Finance and Sales
-
Industries
Banking
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Relationship Banker, Bryn Mawr, PA employer: Santander
Contact Detail:
Santander Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relationship Banker, Bryn Mawr, PA
✨Tip Number 1
Familiarise yourself with Santander Bank's products and services. Understanding their offerings will help you tailor your conversations with potential clients and demonstrate how you can meet their financial needs.
✨Tip Number 2
Network within the local community in Bryn Mawr. Attend local events or join community groups to build relationships and identify potential clients who may benefit from your banking services.
✨Tip Number 3
Practice your consultative selling skills. Role-play scenarios where you assess customer needs and provide tailored solutions, as this is crucial for building trust and closing sales.
✨Tip Number 4
Stay updated on market trends and financial news. This knowledge will not only enhance your credibility but also allow you to engage clients in meaningful discussions about their financial goals.
We think you need these skills to ace Relationship Banker, Bryn Mawr, PA
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer relationship management. Use specific examples that demonstrate your ability to attract and retain clients, as well as your success in meeting sales targets.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Relationship Banker role at Santander Bank. Mention how your skills align with their needs, particularly in client engagement and financial solutions. Be sure to include any relevant achievements that showcase your sales acumen.
Highlight Relevant Skills: Focus on skills that are essential for the role, such as consultative selling, customer profiling, and relationship building. Provide examples of how you've successfully used these skills in previous positions to drive business growth.
Showcase Your Knowledge of the Company: Demonstrate your understanding of Santander Bank's values and services in your application. Mention any specific initiatives or products that resonate with you and explain how you can contribute to their goals as a Relationship Banker.
How to prepare for a job interview at Santander
✨Know Your Products
Familiarise yourself with the banking products and services offered by Santander. Be prepared to discuss how these can meet the needs of potential clients, showcasing your understanding of their financial goals.
✨Demonstrate Relationship Building Skills
Prepare examples from your past experiences where you successfully built and maintained client relationships. Highlight your consultative approach and how it led to increased sales or customer satisfaction.
✨Showcase Your Sales Experience
Be ready to discuss your previous sales roles, particularly in an incentive-based environment. Share specific achievements and how you met or exceeded sales targets, as this is crucial for the Relationship Banker role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
