At a Glance
- Tasks: Build lasting customer relationships and provide tailored banking solutions.
- Company: Leading financial services organisation in Reading with a dynamic team.
- Benefits: Competitive salary, career growth opportunities, and a supportive work environment.
- Why this job: Make a significant impact in the banking sector while enhancing customer engagement.
- Qualifications: Strong customer service skills and experience in banking or financial services.
- Other info: Join a team focused on achieving branch performance goals.
The predicted salary is between 28800 - 43200 Β£ per year.
A leading financial services organization located in Reading is seeking a Sales and Service Banker. This role concentrates on building lasting customer relationships while providing tailored banking solutions.
Candidates should have a strong customer service orientation, effective communication skills, and experience in banking or financial services. The position is pivotal in enhancing customer engagement and achieving branch performance goals.
Join a dynamic team focused on making a significant impact in the banking sector.
Branch Banking Advisor: Grow Customer Relationships in Reading employer: Santander
Contact Detail:
Santander Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Branch Banking Advisor: Grow Customer Relationships in Reading
β¨Tip Number 1
Network like a pro! Reach out to current employees at the bank on LinkedIn or through mutual connections. A friendly chat can give us insider info and might even lead to a referral.
β¨Tip Number 2
Prepare for the interview by practising common questions related to customer service and banking. We should also think of examples from our past experiences that showcase our skills in building relationships.
β¨Tip Number 3
Dress to impress! First impressions matter, especially in banking. Letβs make sure we look professional and approachable when we walk into that interview.
β¨Tip Number 4
Follow up after the interview with a thank-you email. It shows our appreciation and keeps us fresh in their minds. Plus, itβs a great chance to reiterate our enthusiasm for the role!
We think you need these skills to ace Branch Banking Advisor: Grow Customer Relationships in Reading
Some tips for your application π«‘
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've built relationships and provided tailored solutions in the past, as this is key for the Branch Banking Advisor role.
Tailor Your Application: Donβt just send a generic application! We love it when candidates customise their CVs and cover letters to reflect the specific skills and experiences that match the job description. It shows us youβre genuinely interested in the role.
Communicate Clearly: Effective communication is crucial in banking. When writing your application, keep your language clear and concise. We appreciate well-structured applications that are easy to read and understand.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, itβs super easy to do!
How to prepare for a job interview at Santander
β¨Know Your Customer Service Skills
Make sure you can highlight your customer service experience. Think of specific examples where you've gone above and beyond for a customer, as this role is all about building lasting relationships.
β¨Research the Company
Familiarise yourself with the financial services organisation's values and mission. Understanding their approach to customer engagement will help you align your answers with what theyβre looking for.
β¨Practice Effective Communication
Since effective communication is key in this role, practice articulating your thoughts clearly. You might want to do mock interviews with friends or family to get comfortable expressing your ideas.
β¨Prepare for Scenario Questions
Expect questions that ask how you would handle specific customer situations. Prepare by thinking through various scenarios and how you would provide tailored banking solutions to meet customer needs.