Operational Senior Risk Manager - Resilience and Outsourcing I S4 I Risk and Compliance I Milton Key in Milton Keynes

Overview

Santander is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. This is a chance for driven professionals to grow, learn, and make a real difference. The Risk and Compliance function supports all banking activities to better serve our customers, improve efficiency and drive value while retaining risk within the boundaries of acceptability and regulatory compliance. The role is key to ensure the successful digital/technology transformation of the bank from an operational resilience risk management perspective.

Responsibilities

• Deliver oversight, advisory and guidance on risk related to BAU activities and key change initiatives.
• Develop effective and collaborative relationships with all 1LoD and Group key stakeholders.
• Maintain oversight of Operational resilience, IT, and Outsourcing risks across Santander UK.
• Support the Head of Cyber and New Technologies Operational Risk to bring together a holistic picture of technology and operational resilience risk across Santander UK and enhance the risk management framework and tools to better capture and report on technology risk.
• Maintain up-to-date in-depth industry and technical expertise in the areas of focus.

What you’ll bring

Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We’re enabling teams to go beyond by valuing who they are and empowering what they bring. The following requirements are essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Technology/Resilience Risk

• Demonstrate expertise and understanding of the risks arising from:

• Information and Cyber Security
• IT and IT Change Risk Management
• Outsourcing and Third Party Risk management
• Cloud - covering IaaS, PaaS and SaaS deployment preferably with AWS and Azure
• Big Data Analytics - preferably with experience on SAS, Teradata, Hadoop
• Artificial Intelligence and Blockchain/digital currency
• Other technology underpinning the Retail Banking Digital Transformation - including exposure to edge computing and/or blockchain

Technology/Resilience Risk Management

• Demonstrates expertise required to:

• Identify, assess and respond to risks inherent in new and existing activities, products, processes and systems
• Monitor risks and controls, including the use of indicators, to provide assurance that risks are managed in line with risk appetite and OR policies
• Design and produce risk reports that support business decision making
• Report and escalate material events and incidents

Operational Risk Management

• Demonstrates understanding of how to leverage operational risk management processes and tools to manage risk including 1) Appetite setting, 2) KIs definition, Policies, Standards and Procedures setting and implementation and Risk and Controls assessments.

Regulatory landscape

• Has good knowledge of Operational Resilience, DORA, FCA/PRA, EU and BCBS rules and their application to Financial Institutions related to Technology Risk.

Education

• Degree or higher education (Preferred)
• Professional OR and IT/Cyber qualification (Preferred)

Languages

• English (Required)
• Spanish (Preferred)

We value your impact

At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return. Recognition goes beyond pay. It’s about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive – personally and professionally.

Competitive rewards that reflect the real impact you make and the value you bring. Wellbeing that goes beyond work – access to wellbeing programs across physical, mental, social and financial pillars, including discounted gym and fitness access, online classes, flexible healthcare and mental health support. Support for every life stage – enhanced family leave, childcare options and tailored wellbeing support. Time to give back through volunteering opportunities. Global growth opportunities to shape your career across Santander’s international network.

Ready to be recognised?

It starts with you.

Local Compliance

We are an inclusive organisation that provides equal opportunities for everyone, regardless of age, gender, disability, civil status, race, religion or sexual orientation. We are committed to a recruitment experience that is accessible, fair and welcoming for all candidates. Our roles are site-based with a hybrid working pattern, where colleagues are expected to attend the office at least 12 days per month (pro-rata for part-time roles). When applying, please consider travel distance, time and cost to your chosen office location. We welcome applications with the understanding that there may be no relocation package. Santander will pay employer mandatory government fees required for visa sponsorship. You may be liable for personal immigration and relocation costs.

What to do next

If this sounds like a role you are interested in, please apply. For further guidance please visit Internal Mobility - Candidate Guidance. If you want to know more about the opportunity: Please contact Luca Giuliani - luca.giuliani@santander.co.uk