ESG and SRM Manager - Cost and Procurement | S3 | CFO | Milton Keynes

IT STARTS HERE Santander (www.santander.com) is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer‑centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

Santander UK is increasingly reliant on the third parties which underpin our operations. The Cost & Procurement team are undertaking a multi‑year transformation focused on creating a platform to drive significant incremental value through the creation of an operating model with the capability to maximise the potential of this supplier ecosystem via connection & delivery of the right external expertise to meet the future demands of Santander and in turn, to drive best value whilst complying with regulation and Santander risk appetite.

THE DIFFERENCE YOU MAKE

Santander UK is looking for a ESG and SRM Manager based out of Milton Keynes. You will lead the evolution within Cost and Procurement of Santander UK’s supplier ecosystem turning ESG ambition into measurable impact and unlocking innovation at scale. You’ll aid, drive and influence our Procurement strategy into operational excellence, build a best‑in‑class SRM and ESG models that drive measurable benefit from a multitude of perspectives which include Social, Environmental, Shareholder and communities whilst drive our position as a “Customer of Choice” for strategic suppliers and make a real impact to those around us. We’re shaping the way we work through innovation, cutting‑edge technology, collaboration and the freedom to explore new ideas.

To succeed in this role, you will be responsible for:

• Own and embed a refreshed Supplier Relationship Management model (SRM) that includes innovation, performance, recognition, and governance to elevate supplier outcomes and ESG excellence.
• Alongside our business value and sustainability goals, you will create our 3‑year ESG journey from a C&P perspective, who we partner with and why, driving measurable impact to our climate, communities, and peers.
• Champion the divisions successes and owning the communication strategy relating to SRM and ESG matters.
• Create a common organisational and departmental language, approach, and governance for a cohesive experience with SanUK and to ensure audit readiness, risk mitigation, and market recognition.
• Lead our supplier segmentation exercises in line with SRM practices across our end‑to‑end supply‑chain to identify areas of focus and strategic partnerships that drive efficiency, service quality, innovation, and risk‑reduction opportunities— that drive delivery.
• Own regulatory and internal MI/reporting frameworks and disclosures for ESG & SRM, maintaining robust oversight and governance.
• Lead priority Procurement initiatives; identify root causes, recommend fixes/investments, and improve tooling adoption.
• Aid our Net Zero plans and lead our L&D ESG coach and upskill colleagues and partners.
• Own, manage and act as service manager for ESG and SRM tooling, systems, and 3rd party providers.

WHAT YOU’LL BRING

Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We’re enabling teams to go beyond by valuing who they are and empowering what they bring. The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Professional Experience

• Proven ESG, SRM experience in a procurement environment demonstrating multi-disciplinary, matrix, and cross‑cultural settings with a strong customer focus (Required).
• Hands‑on knowledge of S2P technology, contract management, and procurement analytics (Required).
• Experience designing ESG strategies with clear metrics and measurement (Required).
• Governance and reporting in complex organisations; confident with MI and disclosures (Required).
• Track record managing third‑party providers against KPIs and service commitments (Required).
• Project/change delivery with strong stakeholder communication and influence (Required).
• Procurement transformation and/or systems improvement leadership (Preferred).
• Experience leading and developing teams in complex environments (Preferred).
• Exposure to net‑zero or broader sustainability programmes within Procurement (Preferred).

Languages

• English (Required)
• Spanish (Preferred)

Hard skills

• S2P platforms and procurement systems; contract lifecycle management (Preferred).
• Procurement analytics, dashboards/MI, KPI design, and performance reporting (Required).
• Governance design, and supplier evaluation frameworks (Required).
• Change and project management; root‑cause analysis and continuous improvement (Required).
• Tooling roadmap development, business cases, and rollout/adoption (Required).
• Supply‑chain sustainability metrics and disclosure standards (Required).

Soft skills

• Clear, direct communication; strong listening, collaboration, and follow‑through (Required).
• Senior‑stakeholder influence; cross‑functional partnering across business units (Required).
• Resilience and comfort with change; ability to simplify complex topics (Required).

WE VALUE YOUR IMPACT

At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return. Here, recognition goes beyond pay. It’s about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive — personally and professionally.

30 days’ holiday plus bank holidays, which increases to 31 days after 5yrs service, with the option to purchase up to 5 contractual days per year.

£6,000 car allowance per year.

Company funded individual private medical insurance.

Protection for you and your family, with company‑funded death‑in‑service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover.

Share in Santander’s success by saving or investing in our shareplans.

As a Santander UK employee, you are able to request staff versions of our products like our Edge Current Accounts and Credit Cards with no fees, as well as apply to many other deals and discounts in Santander products and services.

Competitive rewards that reflect the real impact you make and the value you bring.

Wellbeing that goes beyond work — we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support.

Support for every life stage — from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support.

Time to give back through volunteering opportunities that let you make a difference in the communities we serve.

Global growth opportunities to shape your career, learn new skills and explore what’s possible across our international network.

LOCAL COMPLIANCE

At Santander, we’re proud to be an inclusive organisation that provides equal opportunities for everyone — regardless of age, gender, disability, civil status, race, religion or sexual orientation. We’re committed to creating a recruitment experience that’s accessible, fair and welcoming for all candidates. We want our people to thrive — at work and at home — while delivering the best outcomes for our customers and supporting each other to grow.

To make this possible, our roles are site‑based with a hybrid working pattern, where colleagues are expected to attend the office at least 12 days per month (pro‑rata for part‑time roles). When applying, please consider the travel distance, time and cost to your chosen office location(s).

Right to work in the UK

Every individual must have the right to work in the UK to commence employment with Santander either by way of nationality, visa or work permit. If you do require a working visa / permit this will not influence our decision on whether to progress your application. However, if you do not have a right to work, or an application for a working visa / permit is unsuccessful, Santander will not proceed with your application and will withdraw any conditional offer previously made.

We welcome applications on the understanding that, should you be offered this role, there may be no relocation package available. Santander will pay the employer mandatory government fees that are required to pay in connection with visa sponsorship. You may be liable for your own personal employee immigration and relocation costs.

WHAT TO DO NEXT

If this sounds like a role you are interested in, then please apply. If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through email. You can contact us at resourcing@santander.co.uk.