Systems Support Engineer | S2 | Treasury Trading Platforms | London

Systems Support Engineer | S2 | Treasury Trading Platforms | London

Country: United Kingdom

Join our community:

We are seeking an enthusiastic Systems Support Engineer to join a production support team within the Trading Platforms division of the Enterprise Services CIO. The team support systems used by multiple business areas including the Front and Middle Office, Operations, Finance, Risk and Compliance. The systems and solutions that we maintain serve to support the treasury function and market activities that are essential to running a ring-fenced bank in the UK. In this way we are key to Santander UK’s purpose of helping people and businesses prosper.

As a Systems Support Engineer embedded within a business aligned team, you will be responsible for the monitoring, tuning, reliability, security and resilience of multiple applications.

Our application estate is complex and technically diverse, so we require engineers who relish this diversity and can apply their broad technical skills and exceptional communication skills to continually improve the stability of our platforms and to optimise our solutions delivery.

If you are a delivery driven Systems Support Engineer, and you enjoy working in a fast-paced, highly interactive environment, then this could be the role for you.

The difference you’ll make:

• Configuring, monitoring, and tuning of systems to ensure optimal performance, efficiency, and availability.

• Collaborating closely with software development engineers to ensure continual improvements to the performance, security, resilience, and reliability of the solutions.

• Engaging closely with the bank’s platforms engineers and cyber protect teams to keep abreast of changes, and to ensure adherence to policies.

• Configuration, maintenance, and monitoring of batch jobs using our Control-M scheduler.

• Responding and addressing production incidents and alerts, including communication to stakeholders.

What you’ll bring:

• Working knowledge of Linux and Windows Server OS, and associated scripting languages (Bash, Python, Powershell)

• RDB experience, ideally SQL Server and Oracle

• Understanding of networking and security fundamentals – encryption, certificate management etc.

• Experience of Dynatrace

• Excellent communication skills.

• A working knowledge and understanding of GenAI tools (specify Tools used within your Team)

It would also be nice for you to have:

• Control-M

• Any experience of continuous integration and continuous delivery practices and tooling, specifically GitHub.

• Expertise with Docker, Kubernetes, ideally OpenShift.

What else you need to know:

This role is based in Triton Square, London

We want our people to thrive at work and home, and also be able to deliver the best outcomes for our customers and to help each other develop. To support this, we offer site-based contracts with a hybrid working pattern and our expected level of attendance in an office is at least 12 days per month (pro-rata for part-time roles).

If you apply for this role in this location, it’s important you consider your travelling distance, time and cost from your home to the office location.

We’re happy to discuss specific working patterns and arrangement within this hybrid approach during the recruitment process.

Application process

If your application is successful a member of our recruitment team will be in touch. We will arrange a short call with you to learn more about you and what you are looking for from your next career move, as well as answer any questions you have about working in the Santander tech team. If both sides agree we will send your CV to the hiring manager to review. For this position, the interview process will be :–

1st Stage – Coffee chat – this will a 30min coffee chat with one of the team

2nd Stage – A one-hour formal interview where we will ask both technical and competency-based questions. This can be done virtually or face to face depending on your situation.

If there’s anything we can do in the recruitment process to help you achieve your best, please let us know.

Inclusion

At Santander we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

How we’ll reward you

As well as a salary, we offer a wide range of benefits that you can choose from and tailor to your needs.

• £500 annual cash allowance to spend on our great range of benefits. Eligible for a discretionary performance-related annual bonus

• We put 8% of salary into your pension, even if you don’t contribute yourself. We’ll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer.

• 27 days’ holiday plus bank holidays, which increases to 28 days after 5yrs service, with the option to purchase up to 5 contractual days per year.

• Free access to a range of digital health services, including GP.

• Protection for you and your family, with company-funded death-in-service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover.

• 24/7 access to an online employee discount platform including retailers, entertainment, eating out, travel and more

• Voluntary healthcare benefits at discounted rates. Including: medical insurance, dental insurance, and health assessments

• Share in Santander’s success by saving or investing in our share plans

• Support your favourite causes through charitable giving and our community partnerships

• As a Santander UK employee, you are able to request staff versions of our products like our Edge Current Accounts and Credit Cards with no fees, as well as apply to many other deals and discounts in Santander products and services

Learn more about our benefits and family friendly policies

What to do next:

If this sounds like a role you’re interested in, then please apply.

If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through email. You can contact us at .

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