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- Tasks: Enhance customer experiences and support businesses through excellent telephony service.
- Company: Leading financial organisation in Glasgow with a focus on customer satisfaction.
- Benefits: Competitive salary, flexible working arrangements, and professional growth opportunities.
- Why this job: Make a significant impact and drive customer loyalty in a dynamic team.
- Qualifications: Excellent communication and collaboration skills required.
The predicted salary is between 28800 - 48000 £ per year.
A leading financial organization in Glasgow is seeking a Business Banking Telephony Consultant to enhance customer experiences and support businesses. This full-time role requires excellent communication and collaboration skills, offering opportunities for professional growth and a competitive salary package. Flexible working arrangements are available to enhance work-life balance. Join us to make a significant impact through outstanding service and drive customer loyalty in a dynamic team environment.
Hybrid Business Banking Telephony Consultant - Glasgow employer: Santander USA
Contact Detail:
Santander USA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Business Banking Telephony Consultant - Glasgow
✨Tip Number 1
Network like a pro! Reach out to current employees at the company on LinkedIn or through mutual connections. A friendly chat can give us insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and banking. We should also think of examples from our past experiences that showcase our communication and collaboration skills.
✨Tip Number 3
Show enthusiasm during the interview! Let’s express our passion for enhancing customer experiences and supporting businesses. A positive attitude can really set us apart from other candidates.
✨Tip Number 4
Follow up after the interview with a thank-you email. It’s a great way to reiterate our interest in the role and remind them of our conversation. Plus, it shows we’re proactive and genuinely interested!
We think you need these skills to ace Hybrid Business Banking Telephony Consultant - Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your communication and collaboration skills, as these are key for the Business Banking Telephony Consultant role. We want to see how your experience aligns with enhancing customer experiences!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting businesses and how you can drive customer loyalty. We love seeing genuine enthusiasm!
Showcase Relevant Experience: When detailing your work history, focus on roles where you’ve provided outstanding service or worked in a team environment. We’re looking for examples that demonstrate your ability to make a significant impact.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to review your application and get you on board for this exciting opportunity!
How to prepare for a job interview at Santander USA
✨Know Your Stuff
Make sure you understand the role of a Business Banking Telephony Consultant. Brush up on your knowledge of banking products and services, as well as common customer queries. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role heavily relies on communication, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with friends or family to refine your ability to explain complex concepts simply. Remember, it's all about making the customer feel valued and understood.
✨Demonstrate Team Spirit
This position is part of a dynamic team, so be prepared to discuss how you collaborate with others. Share examples from your past experiences where you worked effectively in a team setting, highlighting your ability to support colleagues and contribute to a positive work environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, opportunities for professional growth, or how success is measured in this role. This shows your enthusiasm and helps you determine if the company is the right fit for you.
