Document Management Administrator | S2 | Document Management | Milton Keynes
Document Management Administrator | S2 | Document Management | Milton Keynes

Document Management Administrator | S2 | Document Management | Milton Keynes

Milton Keynes Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join the Image Products Team to manage and enhance document systems.
  • Company: Santander is a leading bank focused on innovation and community support.
  • Benefits: Enjoy hybrid working, 27 days holiday, and a £500 annual cash allowance.
  • Why this job: Be part of exciting projects that impact the bank's future and enhance your skills.
  • Qualifications: 5+ years in IBM Document Management Tools and knowledge of Linux/Windows admin required.
  • Other info: This is a 6-month fixed-term contract with potential for extension.

The predicted salary is between 36000 - 60000 £ per year.

Document Management Administrator | S2 | Document Management | Milton Keynes

Country: United Kingdom

Join our community:

We have a great opportunity to join the bank as a Document Management Administrator. Here you’ll have the opportunity to join the Image Products Team; a team responsible for maintaining, supporting, and implementing the various Image and Document Management systems used by the Bank.

Your primary focus will be ensuring the smooth and stable operation of these systems and implementing upgrades and fixes preventing obsolescence. You will get involved in new projects too, onboarding new business areas, consulting with Developers and Business Users and working with them to design, deploy and deliver new configuration to support the bank’s initiatives.

The difference you’ll make:

  • Supporting projects and changes within agreed deadlines

  • Ensuring system stability and availability

  • Reporting of vulnerabilities and providing recommendations

  • Managing risk by addressing obsolescence, vulnerabilities, and patching

  • Increasing system availability by enhancing monitoring and alerting

  • Analysing changes with regards to risk and impact to availability

What you’ll bring:

  • 5+ years experience in any IBM Document Management Tool; i.e. IBM Content Manager, IBM Content Manager On Demand or IBM FileNet

  • Good knowledge of Linux and Windows admin, scripting and automation

  • Knowledge of agile methodologies and the agile development lifecycle; ability to utilize formal agile methodologies, disciplines, practices and techniques for the delivery of new and enhanced applications

  • Knowledge of tools, methods and techniques of requirement analysis; ability to elicit, analyse and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.

It would also be nice for you to have:

  • Experience in Capture and OCR technologies, preferably Kofax Capture with KTM

  • Experience in IBM Products configuration (IBM DB2, IBM Websphere, ECS Exposure, IBM Storage Protect)

  • Experience with at least one programming or scripting language preferably Java and/or VB.Net

  • Knowledge of effective presentation tools and techniques to ensure clear understanding; ability to use summarization and simplification techniques to explain complex technical concepts in simple, clear language appropriate to the audience

What else you need to know:

  • This role is based in Milton Keynes.

  • We want our people to thrive at work and home, and also be able to deliver the best outcomes for our customers and to help each other develop. To support this, we offer site-based contracts with a hybrid working pattern and our expected level of attendance in an office is at least 12 days per month (pro-rata for part-time roles).

  • If you apply for this role in this location, it’s important you consider your travelling distance, time and cost from your home to the office location.

  • We’re happy to discuss specific working patterns and arrangement within this hybrid approach during the recruitment process.

  • This role is on a Fixed Term contract for 6 months (with an extended possibility)

Application process

If your application is successful a member of our recruitment team will be in touch. We will arrange a short call with you to learn more about you and what you are looking for from your next career move, as well as answer any questions you have about working in the Santander tech team. If both sides agree we will send your CV to the hiring manager to review. For this position, the interview process will be :–

A one-hour formal interview where we will ask both technical and competency-based questions. This can be done virtually or face to face depending on your situation.

If there’s anything we can do in the recruitment process to help you achieve your best, please let us know.

Inclusion

At Santander we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

How we’ll reward you.

As well asasalary, we offer a wide range of benefits that you can choose from and tailor to your needs.For part-time / contract roles, your salary, bonus (where eligible) and certain benefits will be prorated to reflect your working hours / contract duration.

  • £500annual cash allowance to spend on our great range of benefits.

  • Eligible for a discretionary performance-related annual bonus

  • We put 8% of salary into your pension, even if you don’t contribute yourself. We’ll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer.

  • 27 days’ holiday plus bank holidays, which increases to 28 days after 5yrs service, with the option to purchase up to 5 contractual days per year.

  • Free access to a range of digital health services, including GP.

  • Protection for you and your family, with company-funded death-in-service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover.

  • 24/7 access to an online employee discount platformincluding retailers, entertainment, eating out, travel and more

  • Voluntary healthcare benefits at discounted rates.Including:medical insurance, dental insurance, and health assessments

  • Share in Santander’s success by saving or investing inour shareplans

  • Support your favourite causes through charitable giving and our community partnerships

  • As a Santander UK employee, you are able to request staff versions of our products like our Edge Current Accounts and Credit Cards with no fees, as well as apply to many other deals and discounts in Santander products and services

Learn more about our benefits and family friendly policies

What to do next:

If this sounds like a role you’re interested in, then please apply.

If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through email. You can contact us at resourcing@santander.co.uk.

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Document Management Administrator | S2 | Document Management | Milton Keynes employer: Santander USA

Santander is an excellent employer that prioritises the well-being and development of its employees, offering a supportive work culture in Milton Keynes. With a hybrid working model, competitive benefits including generous holiday allowances, pension contributions, and access to digital health services, employees are empowered to thrive both professionally and personally. The bank fosters a diverse environment where talent is nurtured, making it an ideal place for those seeking meaningful and rewarding careers.
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Contact Detail:

Santander USA Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Document Management Administrator | S2 | Document Management | Milton Keynes

✨Tip Number 1

Familiarise yourself with IBM Document Management Tools, especially IBM Content Manager and FileNet. Having hands-on experience or even a solid understanding of these tools will give you an edge during discussions with the hiring team.

✨Tip Number 2

Brush up on your Linux and Windows administration skills, as well as scripting and automation. Being able to demonstrate your technical proficiency in these areas can significantly boost your confidence during the interview.

✨Tip Number 3

Prepare to discuss your experience with agile methodologies. Be ready to share specific examples of how you've successfully implemented agile practices in past projects, as this is a key aspect of the role.

✨Tip Number 4

Think about how you can explain complex technical concepts in simple terms. Practising this skill will help you during the interview, especially when discussing your previous projects and their impact on system stability and availability.

We think you need these skills to ace Document Management Administrator | S2 | Document Management | Milton Keynes

IBM Document Management Tools (e.g., IBM Content Manager, IBM FileNet)
Linux and Windows Administration
Scripting and Automation
Agile Methodologies
Requirement Analysis Techniques
Capture and OCR Technologies (preferably Kofax Capture with KTM)
IBM Products Configuration (e.g., IBM DB2, IBM Websphere)
Programming or Scripting Languages (preferably Java and/or VB.Net)
Effective Presentation Skills
Risk Management
System Monitoring and Alerting
Analytical Skills
Problem-Solving Skills
Communication Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with IBM Document Management Tools and any relevant scripting or automation skills. Use keywords from the job description to demonstrate that you meet the requirements.

Craft a Strong Cover Letter: In your cover letter, explain why you're interested in the Document Management Administrator role and how your background aligns with the responsibilities outlined in the job description. Mention specific projects or experiences that showcase your ability to manage system stability and availability.

Showcase Relevant Skills: Emphasise your knowledge of Linux and Windows administration, as well as your familiarity with agile methodologies. Provide examples of how you've successfully implemented upgrades or managed risks in previous roles.

Prepare for the Interview: Research common technical and competency-based questions related to document management systems. Be ready to discuss your experience with IBM products and any programming languages you know, as well as how you can contribute to the team's success.

How to prepare for a job interview at Santander USA

✨Showcase Your Technical Skills

Make sure to highlight your experience with IBM Document Management Tools and any relevant scripting or programming languages. Be prepared to discuss specific projects where you've successfully implemented upgrades or resolved issues.

✨Understand Agile Methodologies

Since the role involves working within agile frameworks, brush up on your knowledge of agile methodologies. Be ready to explain how you've applied these practices in past projects and how they contributed to successful outcomes.

✨Prepare for Competency-Based Questions

Expect questions that assess your problem-solving abilities and how you manage risks related to system vulnerabilities. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.

✨Communicate Clearly

Given the need to explain complex technical concepts, practice simplifying your explanations. Think about how you can convey your ideas clearly and concisely, tailoring your language to suit your audience's level of understanding.

Document Management Administrator | S2 | Document Management | Milton Keynes
Santander USA
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  • Document Management Administrator | S2 | Document Management | Milton Keynes

    Milton Keynes
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-07-14

  • S

    Santander USA

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