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For Companies At a Glance
- Tasks: Manage corporate client relationships and drive growth strategies.
- Company: Join Santander, a tech-driven organisation focused on innovation.
- Benefits: Competitive salary, career development, and a dynamic work environment.
- Why this job: Make a real impact by enhancing client experiences and driving business success.
- Qualifications: Experience in relationship management and a proactive approach to client needs.
- Other info: Be part of a collaborative team shaping the future of banking.
The predicted salary is between 36000 - 60000 £ per year.
IT STARTS HERE
Santander is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is a chance for driven professionals to grow, learn, and make a real difference.
Our mission is to help more people and businesses prosper. We embrace a strong risk culture and all our professionals are expected to take a proactive and responsible approach toward risk management.
Retail & Commercial Banking is a global business integrating all our retail and commercial banking activities to better serve our customers, improve efficiency and drive value creation.
THE DIFFERENCE YOU MAKE
Corporate Clients are looking for a Relationship Director based out of Chelmsford. As a Relationship Director, you will manage a portfolio of corporate clients, meet financial expectations and ensure clients receive a great experience, including timely intervention when required. You will also be responsible for driving primacy, growing the portfolio and meeting governance requirements such as credit stewardship and financial crime.
We’re shaping the way we work through innovation, technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for:
- Driving a proactive and collaborative environment across Corporate & Commercial Banking (CCB).
- Providing your clients with an experience that is second to none.
- Creating and delivering a growth strategy including relationships with clients, prospects, and professionals.
- Deliver against agreed OKRs and KPIs, including Net Promoter Score (NPS) through internal and external sources.
- Driving high levels of client insight and creating advocates of the Corporate.
Relationship Director | S3 | Corporate Clients | Chelmsford employer: Santander USA
Contact Detail:
Santander USA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relationship Director | S3 | Corporate Clients | Chelmsford
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Relationship Director role.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially their approach to client relationships. Think about how you can demonstrate your proactive and collaborative skills during the interview. We want to see you shine!
✨Tip Number 3
Showcase your success stories! Be ready to share examples of how you've driven growth and improved client experiences in previous roles. Use metrics where possible to highlight your achievements – numbers speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in being part of our journey at Santander.
We think you need these skills to ace Relationship Director | S3 | Corporate Clients | Chelmsford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Relationship Director role. Highlight your experience with corporate clients and any achievements that showcase your ability to drive growth and deliver exceptional client experiences.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your skills align with our mission at Santander. Be bold and show us your personality!
Showcase Your Proactive Approach: In your application, emphasise your proactive mindset. We love candidates who take initiative and can demonstrate how they've successfully managed client relationships and driven results in the past.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Santander USA
✨Know Your Clients
Before the interview, research the types of corporate clients Santander serves. Understand their needs and challenges, and think about how you can provide solutions. This will show your potential employer that you're proactive and client-focused.
✨Showcase Your Strategic Thinking
Prepare to discuss your experience in creating and delivering growth strategies. Be ready to share specific examples of how you've successfully managed client portfolios and driven financial results in previous roles.
✨Emphasise Collaboration
Since the role requires a collaborative environment, think of instances where you've worked effectively with teams or other departments. Highlight your ability to foster relationships and drive teamwork to achieve common goals.
✨Demonstrate Risk Awareness
Given the importance of risk management in this role, be prepared to discuss how you've approached risk in past positions. Share examples of how you've balanced client needs with governance requirements, showcasing your responsible approach.
