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For Companies At a Glance
- Tasks: Support day-to-day management of a large portfolio in Commercial Direct.
- Company: Join Santander, a leading bank committed to diversity and employee success.
- Benefits: Enjoy hybrid working, 25 days holiday, and a £500 annual cash allowance.
- Why this job: Gain valuable experience in banking while contributing to client satisfaction and team success.
- Qualifications: Understanding of the banking industry and strong interpersonal skills required.
- Other info: Location flexibility with opportunities in Liverpool and Glasgow.
The predicted salary is between 36000 - 60000 £ per year.
Join our community
As an Assistant Relationship Manager, you’ll support the day-to-day management of Commercial Direct’s large portfolio of Corporate & Commercial businesses.
You will demonstrate a client focussed approach to deliver day to day operational solutions for existing and new clients, working collaboratively with other areas of Corporate & Commercial banking to achieve this. You’ll also work collaboratively with Relationship Managers, Portfolio Directors, and Team Leaders community to aid training, development and sharing best practices.
You will develop a firm understanding of the Corporate Banking industry and start to build an internal and external network.
The difference you’ll make
- Providing best in class client management support and interact skilfully with both existing clients and prospects.
- Supporting the wider Commercial Direct team in meeting our key objectives.
- Providing a high-quality client experience
- Ensuring that we meet our client contact strategy, engaging clients at the right time
What you’ll bring
- Understanding of banking industry
- Good interpersonal skills
- Good communication and organisational skills
- Analytical skills
It would also be nice for you to have
- Experience working in the banking industry
What else you need to know
Our preferred location for this role is Liverpool, but we’ll also consider locating the role in Glasgow.
We want our people to thrive at work and home and also be able to deliver the best outcomes for our customers and to help each other develop. To support this, we offer site-based contracts with a hybrid working pattern and our expected level of attendance in an office is at least 12 days per month (pro-rata for part-time roles).
If you apply for this role in any of these locations, it’s important you consider your travelling distance, time and cost from your home to the office location(s).
We’re happy to discuss specific working patterns and arrangement within this hybrid approach during the recruitment process.
Inclusion
At Santander we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.
How we’ll reward you.
How we’ll reward you.
As well as salary, we offer a wide range of benefits that you can choose from and tailor to your needs.
- 500annual cash allowance to spend on our great range of benefits.
- 25 days’ holiday plus bank holidays, which increases to 26 days after 5yrs service, with the option to purchase up to 5 contractual days per year.
- Eligible for a discretionary performance-related annual bonus.
- Voluntary healthcare benefits at discounted rates. Including: medical insurance, dental insurance, and health assessments.
- Free access to a range of digital health services, including GP.
- Free access to wellbeing apps and up to three weekly online classes.
- We put 8% of salary into your pension, even if you don’t contribute yourself. We’ll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer.
- Protection for you and your family, with company-funded death-in-service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover.
- Support your favourite causes through charitable giving and our community partnerships.
- Share in Santander’s success by saving or investing in our shareplans.
- 24/7 access to an online employee discount platform including retailers, entertainment, eating out, travel and more.
- As a Santander UK employee, you are able to request staff versions of our products like our Edge Current Accounts and Credit Cards with no fees, as well as apply to many other deals and discounts in Santander products and services
Learn more about our benefits and family friendly policies
What to do next
If this sounds like a role you’re interested in, then please apply.
If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through email. You can contact us at resourcing@santander.co.uk.
Additional Information
We welcome applications on the understanding that, should you be offered this role, there may be no relocation package available. Santander will pay the employer mandatory government fees that are required to pay in connection with visa sponsorship. You may be liable for your own personal employee immigration and relocation costs.
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Assistant Relationship Manager, Client Coverage, Direct | S1 | Commercial Direct | Multiple Loc[...] employer: Santander USA
Contact Detail:
Santander USA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Relationship Manager, Client Coverage, Direct | S1 | Commercial Direct | Multiple Loc[...]
✨Tip Number 1
Network with professionals in the banking industry, especially those who work in corporate and commercial banking. Attend industry events or webinars to connect with potential colleagues and learn about best practices.
✨Tip Number 2
Familiarise yourself with the latest trends and challenges in corporate banking. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the industry.
✨Tip Number 3
Prepare to discuss your interpersonal and communication skills in detail. Think of specific examples where you've successfully managed client relationships or collaborated with teams to achieve objectives.
✨Tip Number 4
Research Santander's values and culture thoroughly. Be ready to explain how your personal values align with theirs, particularly around diversity and inclusion, as this is a key focus for the company.
We think you need these skills to ace Assistant Relationship Manager, Client Coverage, Direct | S1 | Commercial Direct | Multiple Loc[...]
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client management and the banking industry. Use keywords from the job description to demonstrate your understanding of the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your interpersonal skills and analytical abilities. Explain how your background aligns with the responsibilities of an Assistant Relationship Manager and your enthusiasm for the role.
Showcase Relevant Skills: In your application, emphasise your communication and organisational skills. Provide examples of how you've successfully managed client relationships or supported teams in previous roles.
Research the Company: Familiarise yourself with Santander's values and culture. Mention in your application how you align with their commitment to diversity and inclusion, as well as your understanding of the Corporate Banking industry.
How to prepare for a job interview at Santander USA
✨Understand the Banking Industry
Make sure you have a solid grasp of the banking industry, especially corporate banking. Familiarise yourself with current trends and challenges in the sector, as this will help you engage in meaningful discussions during the interview.
✨Showcase Your Interpersonal Skills
As an Assistant Relationship Manager, you'll need to interact with clients and colleagues effectively. Prepare examples of how you've successfully built relationships in previous roles, highlighting your communication and organisational skills.
✨Demonstrate Client-Focused Solutions
Be ready to discuss how you've provided excellent client management support in the past. Think of specific instances where you delivered operational solutions that enhanced the client experience, as this aligns with the role's key objectives.
✨Prepare for Collaborative Scenarios
Since the role involves working closely with Relationship Managers and other team members, prepare to discuss your experience in collaborative environments. Share examples of how you've contributed to team success and shared best practices in previous positions.