At a Glance
- Tasks: Assist customers in financial difficulty by providing solutions and support.
- Company: Join Santander UK, a diverse and inclusive employer.
- Benefits: Competitive salary, supportive team environment, and career development opportunities.
- Other info: Full-time office role with potential for hybrid working after 6 months.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
This job is with Santander UK, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
GBR Financial Support Adviser Country: United Kingdom. Santander Consumer Finance UK (SCUK) is based in Redhill, Surrey and provides motor finance to a network of dealerships throughout the United Kingdom.
For our customers who are in financial difficulty, you will be more than just a friendly voice to answer their questions; you will be an attentive listener and problem solver too. This role is extremely rewarding as you can assist customers with a simple query or be required to handle a more complex situation to help find a suitable solution to support their financial difficulties.
You will be joining a supportive team of advisors and are guided, trained, and developed by a dedicated team leader. You will be required to work full time in the office for an initial 6 month period and hybrid working will be assessed after a successful 6 month probation.
What you'll be doing:
- Receiving incoming calls and making outbound calls to customers in arrears via our automated system.
GBR Financial Support Adviser in Surrey employer: Santander UK
Santander UK is an excellent employer that prioritises inclusivity and employee development, making it a fantastic place for those seeking meaningful work as a GBR Financial Support Adviser. Located in Redhill, Surrey, the company fosters a supportive team culture where employees are trained and guided by dedicated leaders, ensuring ample opportunities for personal and professional growth. With a commitment to helping customers navigate financial difficulties, you will find your role both rewarding and impactful.
