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For Companies At a Glance
- Tasks: Manage large corporate client portfolios and ensure exceptional client experiences.
- Company: Join Santander UK, a leader in creating inclusive workplaces.
- Benefits: Competitive salary, tailored benefits, generous holiday, and pension contributions.
- Why this job: Drive growth strategies and make a real impact in corporate banking.
- Qualifications: Experience in business development and strong client relationship skills.
- Other info: Hybrid working model with opportunities for personal development.
The predicted salary is between 36000 - 60000 £ per year.
Senior Relationship Director | S4 | CCB | Birmingham
Join to apply for the Senior Relationship Director | S4 | CCB | Birmingham role at Santander UK
Overview
As a Senior Relationship Director, you will be managing a portfolio of large corporate clients, meeting financial expectations and ensuring clients receive a great experience, including timely intervention when required. You will also be responsible for driving primacy, growing the portfolio and meeting governance requirements such as credit stewardship and financial crime.
What you’ll bring
- Experience of developing and driving a regional business development strategy to deliver the Corporate Bank’s ambitious growth through existing client network and intermediaries.
- High level of credit underwriting skills and financial crime risk awareness.
- Proven track record of providing high quality client experience.
- Proven experience of corporate businesses.
- Excellent presentation, negotiation, analytical, and report-writing skills.
It would also be nice for you to have
- The capacity to build a positive, open and inclusive culture, helping colleagues to be at their best.
- A demonstrated commitment to personal development through continuous learning, leveraging internal resources.
What you’ll do / Responsibilities
- Drive a proactive and collaborative environment across CCB.
- Provide clients with an experience that is second to none.
- Create and deliver a growth strategy including relationships with clients, prospects, and professionals.
- Deliver against agreed OKRs and KPIs, including NPS through internal and external sources.
- Drive high levels of client insight and create advocates of the Corporate Bank through your portfolio and wider network.
- Coach Relationship Managers to improve skills and knowledge.
What else you need to know
- This role is based in Birmingham Business Centre.
- We offer site-based contracts with a hybrid working pattern. Our expected attendance in an office is at least 12 days per month (pro-rata for part-time roles).
- Consider travelling distance, time and cost from your home to the office location when applying.
- Specific working patterns and arrangements can be discussed during recruitment.
Inclusion
At Santander we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We celebrate diversity and attract, retain and develop talent through living our values of Simple, Personal, and Fair.
How we’ll reward you
As well as a competitive salary, you’ll enjoy a benefits package that you can tailor to your needs.
- Eligible for a discretionary performance-related annual bonus.
- 8% of salary contributed to your pension, with higher employer contributions if you contribute; cash options available.
- 30 days’ holiday plus bank holidays (31 days after 5 years), with option to purchase up to 5 additional days.
- £6,000 car allowance per year.
- Company-funded private medical insurance for you; voluntary family healthcare benefits at discounted rates.
- Death-in-service and income protection insurance with optional enhanced cover.
- Share in Santander’s success via share plans; access to staff products and discounts where offered.
Note: Some staff benefits described may be subject to eligibility and policy terms.
What to do next
If this sounds like a role you’re interested in, please apply. If you need recruitment process accommodations, contact resourcing@santander.co.uk.
Additional Information
We welcome applications with the understanding that relocation packages may not be available. Santander will cover employer mandatory government fees required for visa sponsorship. You may be liable for your own immigration and relocation costs.
Seniority level
- Director
Employment type
- Full-time
Job function
- Sales and Finance
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Senior Relationship Director | S4 | CCB | Birmingham employer: Santander UK
Contact Detail:
Santander UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Relationship Director | S4 | CCB | Birmingham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to potential contacts. You never know who might help you land that Senior Relationship Director role!
✨Tip Number 2
Prepare for interviews by practising your pitch. Highlight your experience in managing corporate clients and driving business development strategies. Make sure you can showcase your credit underwriting skills and how you've provided top-notch client experiences in the past.
✨Tip Number 3
Research Santander’s values and culture. Understand what they mean by Simple, Personal, and Fair, and think about how you can embody these in your conversations. This will show them you’re not just a fit for the role, but also for the company.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Santander UK. Good luck!
We think you need these skills to ace Senior Relationship Director | S4 | CCB | Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in managing corporate clients and driving business development strategies. We want to see how your skills align with the role of Senior Relationship Director!
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you’ve provided a high-quality client experience or driven growth in previous roles. We love seeing quantifiable results that demonstrate your impact!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: We encourage you to submit your application through our website for the best chance of being noticed. It’s the easiest way for us to track your application and get back to you quickly!
How to prepare for a job interview at Santander UK
✨Know Your Clients
Before the interview, research Santander's corporate clients and their industries. Understanding their needs and challenges will help you demonstrate how you can provide a top-notch client experience and drive growth.
✨Showcase Your Strategy Skills
Be prepared to discuss your experience in developing business strategies. Bring examples of how you've successfully driven growth in previous roles, especially through existing networks and intermediaries.
✨Highlight Your Credit Skills
Since this role requires high-level credit underwriting skills, brush up on your knowledge of credit assessment and financial crime risk. Be ready to discuss specific cases where you've applied these skills effectively.
✨Demonstrate Leadership and Coaching
Talk about your experience in coaching and developing team members. Share examples of how you've fostered a positive culture and helped colleagues improve their skills, aligning with Santander's values of inclusion and support.
