Senior Platform Engineer | S-4 | Chief Information & Resilience Office | Milton Keynes & Glasgow

This job is with Santander UK, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Senior Platform Engineer | S-4 | Chief Information & Resilience Office | Milton Keynes & Glasgow Country: United Kingdom

IT STARTS HERE

Santander ( ) is evolving from a global, high-impact brand into a technology-driven organisation , and our people are at the heart of this journey. Together , we are driving a customer-centric transformation that values bold thinking, innovation , and the courage to challenge what's possible.

This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference .

Our mission is to contribute to help more people and businesses prosper . We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

Santander Digital Services is the team of technology and operations at Santander. We are convinced of the importance of technology that is aligned with the requirements of the business and that out work not only brings value to users, people and communities but also fosters individual creativity. Our team of over 7,000 people in 8 countries (Spain, Portugal, Poland, UK, USA, Mexico, Chile and Brazil) develops and/or implements financial solutions across a broad spectrum of technologies (including Blockchain, Big Data and Angular among others) on all kinds of on-premises and cloud-based platforms.

THE DIFFERENCE YOU MAKE

Santander UK is looking for a Senior Platform Engineer based out of Milton Keynes/Glasgow .

The purpose of this role is responsibility for leading the design, implementation, optimisation, and maintenance of complex technology platforms within the organisation. They provide technical leadership to a team of platform engineers, guiding them in designing, implementing, and troubleshooting platform solutions, collaborating with cross-functional teams to ensure the successful delivery of platform projects.

We're shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for:

• A Leading and managing IT infrastructure work and resource demands supplying necessary resources for new projects and work requests, ensuring that solutions proposed are aligned with the applications strategy.

• Consulting with leadership in IT providing high level advice on the strategic direction and priorities for the infrastructure function that underpins the IT estate.

• Strategic planning, day to day operations, delivery of new services and solutions and capacity planning to ensure IT infrastructure meets the current and future requirements of the organisation.

• Participating in incident response efforts, diagnosing, and resolving platform related issues and implementing preventative measures to minimise downtime.

• Full-service delivery. Undertakes structure planning to ensure sufficient system capacity is made available, that renewal plans to replace obsolete or at-risk technologies are timely and that SLAs are being met and/or exceeded.

• Resolving complex technical issues and provide senior technical leadership in response to performance bottlenecks in the platform infrastructure and applications to enhance efficiency and user experience.

• Communicating platform related updates, recommendations and roadmap plans to stakeholders, including leadership, product managers and other teams.

• Actively managing relationships with vendors acting as the liaison between the business, IT Senior Management team and key vendors, and maintain key relationships.

• Proving technical leadership, mentoring, and promoting a culture of innovation, collaboration, and accountability within the platform engineering team.

• Manage appropriate contracts and monitor the performance of third-party contractors.

• Internal budget management responsibilities

• Managing teams tasked with developing and maintaining the significant estate of IT infrastructure that underpins IT services across Santander.

• Promotes and encourages good culture and behaviours personally and across the Team, in line with I AM Risk.

• Identifies, assesses, manages, and reports risks, taking initiative-taking personal responsibility for 'doing the right thing' in compliance with regulatory requirements and our frameworks and policies.

• Proactively supports the