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- Tasks: Drive business opportunities and enhance customer experiences in a dynamic banking environment.
- Company: Join Santander, a global leader committed to diversity and innovation.
- Benefits: Competitive pay, health benefits, flexible work options, and wellness programmes.
- Other info: Exciting career paths with opportunities for personal and professional development.
- Why this job: Be part of a team that values your input and fosters growth.
- Qualifications: Customer-focused mindset, teamwork skills, and sales experience preferred.
The predicted salary is between 30000 - 40000 £ per year.
This job is with Santander UK, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Country: Brazil
If you have the desire to grow and learn continuously, and have a passion for dealing with people, this could be your place! Santander is a growing ecosystem, aimed at contributing to the prosperity of people and businesses. Here is the space to create the new, question, and challenge the market. It is about having the urgency of now and the future aligned, to serve the customer in the best way possible. It is being part of a global company that values diversity in all its dimensions and appreciates a culture of horizontal roles.
At Santander, we have a culture of horizontality and we practice 4 clusters: Specialist, Leader, Head, and Partner.
We have a position for you to become a Santander Specialist, where you will be career-tracked as a Specialist, being the main expert in your area.
Your role will be:
- Execution of business opportunities in the store flow, enhancing the offer of products and services;
- Guidance on customer digitalisation;
- Service to customers from all segments, ensuring excellence in experience;
- Acquisition of new customers;
- In some stores, you may be involved in environments such as self-service, quick service, management desk, treasury, and/or cash register.
You will identify with us if you have:
- Think Customer - I think of the customer
- Embrace Change - I drive change
- Act Now - I act quickly
- Move Together - I work in a team
- Speak Up - I speak openly
For this role, we value:
- CPA 10 certification - ANBIMA (but if you have CPA 20, even better!);
- Currently pursuing a degree (but if you have a completed degree or postgraduate, even better!);
- Knowledge of Office Suite;
- Experience in sales.
If this resonates with you, come to Santander!
BENEFITS
- Variable Compensation (PLR + RV);
- Medical and Dental Assistance;
- Food and Meal Allowance;
- Complementary Pension;
- Life Insurance;
- Childcare/Babysitter Assistance;
- Gympass or Totalpass;
- Transport Voucher;
- Nascer Programme;
- Be Healthy - A programme that encourages everyone to adopt healthier habits;
- PAPE - A programme of specialised personal support.
Are you interested? In our stores (agencies), we have the best managers in the market, who stand by the customers to meet their needs and offer the most suitable solutions. If this resonates with you, come to Santander!
Banco de Talentos | Especialista Santander (Brasil) in Portsmouth employer: Santander UK
Contact Detail:
Santander UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Banco de Talentos | Especialista Santander (Brasil) in Portsmouth
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Santander's values and mission. This will help you connect your experiences with what they stand for, showing that you're not just a fit for the role, but for the team too.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills align with their needs, especially around customer service and teamwork, which are key for this role.
✨Tip Number 3
Show your passion! When discussing your experiences, highlight moments where you’ve gone above and beyond for customers or embraced change. This will resonate well with Santander’s focus on customer-centricity and adaptability.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reiterate your interest in the position and keep you fresh in their minds.
We think you need these skills to ace Banco de Talentos | Especialista Santander (Brasil) in Portsmouth
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for helping people and your eagerness to learn.
Tailor Your Application: Make sure to customise your application to fit the role of Especialista Santander. Highlight your experience with customer service and sales, and how you embody our values like 'Think Customer' and 'Embrace Change'.
Showcase Your Skills: Don’t forget to mention any relevant qualifications, like your CPA certification or experience with the Office suite. We love seeing candidates who are proactive and ready to hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Santander UK
✨Know Your Stuff
Make sure you understand the role of a Banco de Talentos | Especialista at Santander. Familiarise yourself with their products and services, and be ready to discuss how you can enhance customer experiences. Show that you’re passionate about helping clients and driving business opportunities.
✨Embrace the Culture
Santander values diversity and a horizontal culture. During your interview, highlight your ability to work in teams and adapt to change. Share examples of how you've embraced new challenges and contributed to a collaborative environment.
✨Showcase Your Sales Skills
Since this role involves client acquisition and sales, prepare to discuss your previous sales experiences. Bring specific examples of how you’ve successfully engaged customers and met targets. This will demonstrate your capability to thrive in a sales-driven environment.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company’s approach to customer service and digitalisation. This shows your genuine interest in the role and helps you assess if Santander is the right fit for you. Plus, it gives you a chance to engage with the interviewer on a deeper level.