Operational Senior Risk Manager – IT & Cyber Risk | S4 | Milton Keynes

Join our community. This role will support the Head of Cyber and New Technology Operational Risk in developing, implementing, and embedding the operational risk framework tools and methodologies enabling Santander UK to effectively identify and report on operational risk exposures and relevant mitigating activities.

The role will maintain effective 2LoD oversight of the controls environment and ensuring the relevant regulatory requirements and expectations are met and provide in-depth understanding of the technology and risk around: IT management, Information Security and Cyber and new technologies prevailing in the retail banking digital transformation space.

The difference you’ll make:

• Delivering oversight, advisory and guidance on new technologies risk
• Supporting as needed the digital/technology transformation of the bank from a technical risk management perspective
• Developing effective and collaborative relationship with all 1LoD and Group key stakeholders
• Maintaining oversight of IT and Cyber Risk Management risk across Santander UK
• Supporting the Head of Cyber and New Technologies Operational Risk to bring together a holistic picture of the technology risk across Santander UK and to enhance the risk management framework and tools to better capture and report on technology risk
• Maintaining up-to-date in-depth industry and technical expertise in the areas of focus.

What you’ll bring:

These are the essential requirements you need to be successful in this role:

• Expertise and understanding of the risks arising from the deployment and use of the following technologies:

• Information and Cyber Security
• IT and IT Change Risk Management
• Cloud – covering IaaS, PaaS and SaaS deployment preferably with AWS and Azure.
• Big Data Analytics – preferably with experience on SAS, Teradata, Hadoop
• Other technology underpinning the Retail Banking Digital Transformation – including exposure to edge computing and/or blockchain

Demonstrates expertise required to:

• a) identify, assess and respond to risks inherent in new and existing activities, products, processes and systems,
• b) monitor risks and controls, including the use of indicators, to provide assurance that risks are managed in line with risk appetite, and OR policies,
• c) design and produce risk reports that support business decision making and
• d) report and escalate material events and incidents

Supports the Head of Cyber and New Technologies Operational Risk in the design of a risk identification strategy to analyse major change activities. Applies own judgement to assess the impact and likelihood of risks in the context of the planned business strategies. Negotiates support and commitment to restore progress where major risk actions are off-track.

Understanding of how to leverage operational risk management processes and tools to manage risk including:

• 1) Appetite setting,
• 2) KIs definition, Policies, Standards and Procedures setting and implementation and
• 3) Risk and Controls assessments

Has good knowledge of Operational Resilience, DORA, FCA/PRA, EU and BCBS rules and their application to Financial Institutions related to Technology Risk.

It would also be nice for you to have:

• Ability to engage with senior stakeholders (C-suit/group level) on a regular basis
• A proactive attitude and an understanding of required responses to incidents/events
• Willingness to take ownership of risk management

What else you need to know:

This role is based in Milton Keynes. We want our people to thrive at work and home and also be able to deliver the best outcomes for our customers and to help each other develop. To support this, we offer site-based contracts with a hybrid working pattern and our expected level of attendance in an office is at least 12 days per month (pro-rata for part-time roles).

If you apply for this role in this location, it’s important you consider your travelling distance, time and cost from your home to the office location. We’re happy to discuss specific working patterns and arrangement within this hybrid approach during the recruitment process. If you’re interested in this role but with part time hours or a job-share we would still love to hear from you and discuss these.

How We’ll Reward You:

As well as a competitive salary, you’ll enjoy a benefits package that you can tailor to your needs.

• Eligible for a discretionary performance-related annual bonus
• We put 8% of salary into your pension, even if you don’t contribute yourself. We’ll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer.
• 30 days’ holiday plus bank holidays, which increases to 31 days after 5yrs service, with the option to purchase up to 5 contractual days per year
• £6,000 car allowance per year
• Company funded individual private medical insurance
• Voluntary healthcare benefits at discounted rates such as private medical insurance for your family, dental insurance, and health assessments
• Protection for you and your family, with company-funded death-in-service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover
• Share in Santander’s success by saving or investing in our share plans
• As a Santander UK employee, you are able to request staff versions of our products like our Edge Current Accounts and Credit Cards with no fees, as well as apply to many other deals and discounts in Santander products and services

What to do next:

If this sounds like a role you’re interested in, then please apply. If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through telephone, email, or face to face. You can contact us at resourcing@santander.co.uk or call 0870 414 9080.