Solutions Design Engineer | S3 | CDiO Assisted Channels | Milton Keynes | Internal Mobility

Country: United Kingdom

IT STARTS HERE

Santander is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.

This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

Santander Digital Services is the team of technology and operations at Santander. We are convinced of the importance of technology that is aligned with the requirements of the business and that our work not only brings value to users, people and communities but also fosters individual creativity. Our team of over 7,000 people in 8 countries develops and/or implements financial solutions across a broad spectrum of technologies on all kinds of on-premise and cloud-based platforms.

THE DIFFERENCE YOU MAKE

Santander Digital Services is looking for a Solutions Design Engineer based out of Unity Place, Milton Keynes. The purpose of the role is to design and communicate functional solutions that meet the specific needs and requirements of a project or business initiative. Collaborate closely with stakeholders such as architecture, product owner, development teams alongside other specialist areas to understand the objectives, constraints, and desired outcomes of the solution.

We’re shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for:

• Leading the end-to-end design and architecture of technical solutions to address business needs and requirements.
• Ability to translate business requirements into functional software specifications and gain approval from all stakeholders.
• Identifying and mitigating technical risks associated with solution design implementation.
• Ensuring alignment of solution designs with industry best practices, standards and regulatory requirements.
• Demonstrates capable knowledge and experiences of IT concepts, processes, technologies within the Software Development Lifecycle (SDLC) inside of an Agile framework.
• Able to respond to shifting priorities while maintaining progress of regularly scheduled work, with the ability to address conflicts and handle multiple concurrent and diverse initiatives.
• Takes a RiskPRO approach, looking for the positives, and acting with bravery and belief to take well considered risks that can provide opportunities to Santander and driving good outcomes.
• Prepared to support a CAT A application in production including out of hours shared rota.

WHAT YOU’LL BRING

Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We’re enabling teams to go beyond by valuing who they are and empowering what they bring.

The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Professional Experience

• Follows existing processes and standards in developing IT systems for information storing, delivering and optimizing. (Required)
• Solves routine problems in the design process of platform architectural roadmaps; documents these issues. (Required)
• Works with a specific agile development methodology. (Preferred)
• Follows policies, practices and standards for determining functional and informational requirements. (Required)
• Confirms deliverables associated with requirements analysis. (Required)
• Communicates with customers and users to elicit and gather client requirements. (Required)
• Participates in the preparation of detailed documentation and requirements. (Required)
• Utilises specific organizational methods, tools and techniques for requirements analysis. (Required)
• Explains products and services with little or no use of technical jargon or advanced vocabulary. (Preferred)

Education

• Degree qualified in Software Engineering, IT, or alternatively equivalent qualifications and/or work experience supported by professional certifications/licences. (Preferred)

Hard Skills

• Good knowledge in application integration using Web Service (SOAP / REST / GRPC) or Messaging using JMS, Kafka. (Preferred)
• Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyse and record required business functionality and non-functionality requirements to ensure the success of a system or software development project. (Required)
• Knowledge of software integration processes and functions; ability to design, develop and maintain interfaces and linkage to alternative platforms and software packages. (Required)
• Knowledge of agile methodologies and the agile development lifecycle; ability to utilize formal agile methodologies, disciplines, practices and techniques for the delivery of new and enhanced applications. (Preferred)
• Knowledge of effective presentation tools and techniques to ensure clear understanding; ability to use summarisation and simplification techniques to explain complex technical concepts in simple, clear language appropriate to the audience. (Required)
• Knowledge in Oracle, SQL, BPM products like jBPM or Cammunda, etc. (Preferred)

Soft Skills

• Excellent communication, negotiation and influencing skills to communicate project status, negotiate complex discussions and resolve conflicts. Can adapt communication approaches when conducting dialogue with different audiences or conveying messages. (Required)
• Outstanding Collaboration skills, working with stakeholders to understand business objectives, technical requirements, and constraints. (Required)

WE VALUE YOUR IMPACT

At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return. Here, recognition goes beyond pay. It’s about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive — personally and professionally.

Salary Range: £61,600.00 - £92,400.00 per annum (depending on experience). This salary range represents the expected remuneration for the role. Annual salary is based on a standard 35-hour working week. Actual salary offered will depend on skills, experience, qualifications and location.

Competitive rewards that reflect the real impact you make and the value you bring.

Wellbeing that goes beyond work — we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support.

Support for every life stage — from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support.

Time to give back through volunteering opportunities that let you make a difference in the communities we serve.

Global growth opportunities to shape your career, learn new skills and explore what’s possible across our international network.

Ready to be recognised? It starts with you.

LOCAL COMPLIANCE

At Santander, we’re proud to be an inclusive organisation that provides equal opportunities for everyone — regardless of age, gender, disability, civil status, race, religion or sexual orientation. We’re committed to creating a recruitment experience that’s accessible, fair and welcoming for all candidates. We want our people to thrive — at work and at home — while delivering the best outcomes for our customers and supporting each other to grow.

To make this possible, our roles are site-based with a hybrid working pattern, where colleagues are expected to attend the office at least 12 days per month (pro-rata for part-time roles). When applying, please consider the travel distance, time and cost to your chosen office location(s).

WHAT TO DO NEXT

If this sounds like a role you are interested in, then please apply. For further Guidance please visit Internal Mobility - Candidate Guidance. If you want to know more about the opportunity: Please contact Alison Lavelle - Alison.Lavelle@santander.co.uk