Senior Framework, Strategy, Governance & Reporting Manager | S4 | Chief Information & Resilience Office | Multiple Locations in Milton Keynes

This job is with Santander UK, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.

Santander (www.santander.com) is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible.

This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

Santander Digital Services is the team of technology and operations at Santander. We are convinced of the importance of technology that is aligned with the requirements of the business and that our work not only brings value to users, people and communities but also fosters individual creativity. Our team of over 7,000 people in 8 countries (Spain, Portugal, Poland, UK, USA, Mexico, Chile and Brazil) develops and/or implements financial solutions across a broad spectrum of technologies (including Blockchain, Big Data and Angular among others) on all kinds of on-premise and cloud-based platforms.

The purpose of the role is to provide advanced expertise in data analysis, drive strategic insights and lead data driven initiatives within the organisation. We're shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for:

• Designing and leading a mature, end-to-end resilience governance and analytics capability, integrating frameworks, mapping, vulnerability identification, and reporting.
• Developing quantitative models and analytical approaches to challenge impact tolerances (ITOLs) and link scenarios to business outcomes.
• Leading integrated vulnerability assessment, combining data from multiple sources to identify systemic risk and control weaknesses.
• Driving control effectiveness testing, remediation tracking, and evidencing frameworks using data-led approaches.
• Defining and delivering Board-quality MI and reporting, ensuring transparency, traceability, and actionable insights.
• Overseeing data architecture, tooling, and platforms to support analytics, reporting, and resilience decision-making.
• Leading advanced data analysis, statistical modelling, and machine learning initiatives to extract insights and improve resilience outcomes.
• Acting as the key interface between business, risk, and technology, translating complex business challenges into scalable data solutions.

Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We're enabling teams to go beyond by valuing who they are and empowering what they bring. The following requirements represent the knowledge, skills, and abilities essential for success in this role:

• Extensive experience leading data analytics, data science, or data engineering capabilities in complex organisations (Required).
• Proven experience delivering data-driven solutions for risk, resilience, or regulatory environments (Required).
• Experience designing and implementing data architecture, reporting platforms, and analytics frameworks (Required).
• Experience leading cross-functional teams and large-scale data initiatives (Required).

Education:

• Undergraduate degree in Computer Science, Data Science, Mathematics, Engineering, or related field (Preferred).
• Advanced degree or professional certifications in Data Science, Analytics, or Risk Management (Preferred).

Languages:

• English (Required).

Hard Skills:

• Strong expertise in data analytics, statistical modelling, and machine learning techniques (Required).
• Advanced knowledge of data engineering (ETL/ELT, data pipelines, data integration) (Required).
• Experience with data visualisation and BI tools (e.g. Power BI, Tableau, MicroStrategy, SAS VA) (Required).
• Strong knowledge of data modelling, database structures, and information architecture (Required).
• Proficiency in SQL and Python for data analysis and modelling (Required).
• Understanding of operational resilience frameworks (IBS, ITOL) and regulatory expectations (Required).
• Knowledge of data governance, risk frameworks, and compliance requirements (Required).

Soft Skills:

• Exceptional strategic thinking and decision-making capability (Required).
• Ability to translate complex analytical outputs into executive-level insights (Required).
• Strong leadership and stakeholder management skills across senior audiences (Required).
• Ability to lead through influence, drive change, and align cross-functional teams (Required).
• Strong communication skills with the ability to simplify complex technical concepts (Required).

At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return. Here, recognition goes beyond pay. It's about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive - personally and professionally.

Salary Range: £76,000.00 - £114,000.00 per annum (depending on experience). This salary range represents the expected remuneration for the role. Annual salary is based on a standard 35-hour working week. Actual salary offered will depend on skills, experience, qualifications and location.

30 days' holiday plus bank holidays, which increases to 31 days after 5 years service, with the option to purchase up to 5 contractual days per year.

£6,000 car allowance per year.

Company funded individual private medical insurance.

Protection for you and your family, with company-funded death-in-service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover.

Share in Santander's success by saving or investing in our share plans.

As a Santander UK employee, you are able to request staff versions of our products like our Edge Current Accounts and Credit Cards with no fees, as well as apply to many other deals and discounts in Santander products and services.

Competitive rewards that reflect the real impact you make and the value you bring.

Wellbeing that goes beyond work - we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support.

Support for every life stage - from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support.

Time to give back through volunteering opportunities that let you make a difference in the communities we serve.

Global growth opportunities to shape your career, learn new skills and explore what's possible across our international network.

Ready to be recognised? It starts with you.

At Santander, we're proud to be an inclusive organisation that provides equal opportunities for everyone - regardless of age, gender, disability, civil status, race, religion or sexual orientation. We're committed to creating a recruitment experience that's accessible, fair and welcoming for all candidates. We want our people to thrive - at work and at home - while delivering the best outcomes for our customers and supporting each other to grow.

To make this possible, our roles are site-based with a hybrid working pattern, where colleagues are expected to attend the office at least 12 days per month (pro-rata for part-time roles). When applying, please consider the travel distance, time and cost to your chosen office location(s).

Every individual must have the right to work in the UK to commence employment with Santander either by way of nationality, visa or work permit. If you do require a working visa / permit this will not influence our decision on whether to progress your application. However, if you do not have a right to work, or an application for a working visa / permit is unsuccessful, Santander will not proceed with your application and will withdraw any conditional offer previously made.

We welcome applications on the understanding that, should you be offered this role, there may be no relocation package available. Santander will pay the employer mandatory government fees that are required to pay in connection with visa sponsorship. You may be liable for your own personal employee immigration and relocation costs.

If this sounds like a role you are interested in, then please apply. If there's anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it's a copy of our application form in another format or additional assistance, we're available through email. You can contact us at resourcing@santander.co.uk.