Country: United Kingdom
IT STARTS HERE
Santander (www.santander.com) is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.
This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.
Our mission is to contribute to help more people and businesses prosper. We embrace a robust risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
Retail & Commercial Banking is a global business integrating all our retail and commercial banking activities to better serve our customers, improve efficiency and drive value creation.
THE DIFFERENCE YOU MAKE
Integrated FC Operations – Risk & Control is looking for a Risk & Control Manager – Transaction Monitoring, Based out of Milton Keynes, Glasgow or Bradford. 12 Month - FTC
As the Risk & Control Manager, you will provide leadership and oversight of the Transaction Monitoring risks and controls across transaction monitoring activities. You will lead a team of risk and control specialists, working closely with Financial Crime Operations, Product, Technology, Business Units and Second Line Financial Crime teams to ensure robust governance, effective risk management and continuous improvement of Santander UK's transaction monitoring control environment.
You will play a key role in shaping and delivering the monitoring screening risk strategy, strengthening control effectiveness, driving remediation activity and ensuring the organisation operates within Financial Crime risk appetite while supporting business growth and regulatory compliance.
We're shaping the way we work through innovation, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for:
- Leading and developing a high-performing team of transaction monitoring Risk & Control professionals, creating a culture of accountability, inclusion and continuous improvement.
- Providing oversight and challenge of transaction monitoring risks, controls, issues and events across Santander UK.
- Acting as the senior escalation point for complex transaction monitoring risk matters, control weaknesses and regulatory concerns.
- Driving the identification, assessment and remediation of Financial Crime and Operational Risk issues through effective governance and risk management practices.
- Building excellent relationships with senior stakeholders across Financial Crime, Operations, Product, Technology, Audit and Business units.
- Leading strategic change initiatives and influencing the design and implementation of tactical and long-term monitoring control enhancements.
- Overseeing governance forums, management information, risk reporting and regulatory engagement to ensure effective decision making.
- Ensuring monitoring procedures, standards and control frameworks remain robust, effective and aligned to Santander policies, regulations and industry best practice.
WHAT YOU’LL BRING
Our people are our greatest strength. Every individual contributes unique perspectives that make us greater as a team and as an organisation. We're enabling teams to go beyond by valuing who they are and empowering what they bring.
Professional Experience
- Significant experience in Financial Crime transaction monitoring, Financial Crime Risk, Compliance or Operational Risk management within a regulated financial services environment. (Required)
- Demonstrable experience leading, coaching and developing teams while delivering great business outcomes. (Preferred)
- Proven ability to manage senior stakeholders and influence strategic decisions across multiple business functions. (Required)
- Experience of leading risk assessments, issue remediation and control improvement initiatives. (Preferred)
- Experience supporting regulatory, audit or assurance reviews within Financial Crime environments. (Preferred)
Education
- Degree level qualification or equivalent professional experience (Preferred)
- Professional qualification in Risk, Compliance, Financial Crime or a related discipline (Preferred)
- Evidence of ongoing professional development and leadership capability (Preferred)
Languages
- English, written and verbal communication skills (Required)
- Additional European language capability (Preferred)
Hard Skills
- Excellent knowledge of Transaction Monitoring controls, processes and regulatory expectations. (Required)
- Experience analysing risk data, management information and root cause trends to support decision making. (Preferred)
- Great understanding of operational risk management frameworks, governance and control disciplines. (Preferred)
- Experience with Financial Crime systems, monitoring technologies and change implementation programmes. (Preferred)
Soft Skills
- Inspirational leadership with the ability to motivate, coach and develop high-performing individuals. (Preferred)
- Excellent stakeholder management, influencing and communication skills across all organisational levels. (Required)
- Strategic thinking combined with great execution and delivery focus. (Preferred)
- Ability to challenge constructively, drive accountability and lead through change. (Preferred)
WE VALUE YOUR IMPACT
At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return.
Here, recognition goes beyond pay. It’s about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive — personally and professionally.
Salary Range:
£54,318.00 - £81,478.00 per annum (depending on experience)
This salary range represents the expected remuneration for the role. Annual salary is based on a standard 35-hour working week. Actual salary offered will depend on skills, experience, qualifications and location.
- Competitive rewards that reflect the real impact you make and the value you bring.
- Wellbeing that goes beyond work — we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support.
- Support for every life stage — from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support.
- Time to give back through volunteering opportunities that let you make a difference in the communities we serve.
- Global growth opportunities to shape your career, learn new skills and explore what’s possible across our international network.
Ready to be recognised? It starts with you.
LOCAL COMPLIANCE
At Santander, we’re proud to be an inclusive organisation that provides equal opportunities for everyone — regardless of age, gender, disability, civil status, race, religion or sexual orientation.
We’re committed to creating a recruitment experience that’s accessible, fair and welcoming for all candidates.
We want our people to thrive — at work and at home — while delivering the best outcomes for our customers and supporting each other to grow.
To make this possible, our roles are site-based with a hybrid working pattern, where colleagues are expected to attend the office at least 12 days per month (pro-rata for part-time roles).
When applying, please consider the travel distance, time and cost to your chosen office location(s).
We welcome applications on the understanding that, should you be offered this role, there may be no relocation package available. Santander will pay the employer mandatory government fees that are required to pay in connection with visa sponsorship. You may be liable for your own personal employee immigration and relocation costs.( Only applicable for roles that are eligible for sponsorship)
IMPORTANT INFORMATION FOR INTERNAL APPLICANTS:
SECONDMENT OR FTC ROLES:
- If you are currently employed by Santander UK plc on TSB Legacy terms and choose to apply for this Santander fixed term vacancy, please be aware that, if successful, you will move onto full Santander terms and conditions of employment and will no longer be part of the TSB Legacy population with effect from the start date of your new role. Please also note that if the role you accept is a secondment role, this change will also apply to your substantive/home role (i.e. the role to which you would normally return at the end of your secondment): you will no longer be TSB Legacy for either your secondment role or your substantive/home role with effect from the start date of the secondment role. If you have any questions about what this means, you should raise them during the application process or log a ticket with Ask HR.
- If you are currently employed by TSB and the role you accept is a secondment role (rather than a fixed term contract), this will not impact the terms and conditions of your substantive/home role (and you will remain employed by TSB on your current terms and conditions until your employment transfers to Santander under TUPE).
WHAT TO DO NEXT
If this sounds like a role you are interested in, then please apply.
For further Guidance please visit Internal Mobility - Candidate Guidance.
If you want to know more about the opportunity:
Please contact: Leigh Bradley – leigh.bradley@santander.co.uk
#LI-DNI
Risk & Control - Manager Transaction Monitoring | S3 | FCCOG | Milton Keynes, Glasgow or Bradford | Internal Mobility employer: Santander UK
Santander UK is an exceptional employer that champions inclusivity and diversity, making it a fantastic place for professionals in the banking sector. With a strong commitment to employee growth and development, staff are encouraged to pursue meaningful career paths while enjoying a supportive work culture that values collaboration and innovation. Located in a vibrant city, employees benefit from a dynamic environment that fosters both personal and professional advancement.