At a Glance
- Tasks: Lead the development of innovative mortgage propositions and strategies that drive customer growth.
- Company: Join Santander, a tech-driven organisation focused on customer-centric transformation.
- Benefits: Competitive salary, wellbeing support, global growth opportunities, and flexible working.
- Other info: Opportunity for career growth towards senior leadership roles.
- Why this job: Make a real impact in shaping the future of mortgage trading in a dynamic environment.
- Qualifications: Experience in product management and strong leadership skills required.
The predicted salary is between 14400 - 111216 £ per year.
Country: United Kingdom
IT STARTS HERE
Santander is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.
This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
Retail & Commercial Banking is a global business integrating all our retail and commercial banking activities to better serve our customers, improve efficiency and drive value creation.
THE DIFFERENCE YOU MAKE
Santander UK is looking for a Product Proposition Senior Manager based out of Milton Keynes. This is a unique opportunity to play a leading role in shaping the future of Santander's mortgage proposition. Reporting directly to the Head of Mortgage Trading, you will sit at the heart of one of the UK's largest mortgage businesses, responsible for developing and executing proposition, pricing and growth strategies that serve millions of customers whilst delivering strong commercial performance.
You will combine commercial acumen, customer insight and strategic thinking to identify opportunities, influence senior stakeholders and drive change across pricing, proposition, customer journeys and digital adoption. Working in a fast-paced and highly visible environment, you'll help shape how Santander competes in a dynamic mortgage market, balancing customer outcomes, growth ambitions, risk appetite and shareholder returns.
This is an excellent opportunity for an ambitious product, proposition or commercial leader looking to broaden their strategic impact and develop towards future Head of Product, Trading Director or broader leadership roles.
We’re shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas.
To succeed in this role, you will be responsible for:
- Own the development and delivery of mortgage proposition and commercial initiatives that drive customer growth, market competitiveness and sustainable profitability.
- Lead the creation of proposition, pricing and customer strategies informed by market trends, customer insight, competitor activity and performance analytics.
- Identify and deliver opportunities to optimise portfolio performance, customer retention, digital adoption and customer experience.
- Develop business cases and strategic recommendations for Executive and senior governance forums, influencing key commercial decisions.
- Partner closely with teams across Finance, Risk, Distribution, Operations, Marketing, Data and Digital to deliver complex cross-functional initiatives.
- Lead and coach a team of product and proposition specialists, creating a high-performance culture focused on innovation, customer outcomes and commercial delivery.
- Monitor and manage proposition performance, ensuring customer, financial, regulatory and strategic objectives are achieved.
- Act as a recognised subject matter expert for mortgage proposition and trading strategy, representing the function with senior stakeholders across Santander.
WHAT YOU’LL BRING
Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We’re enabling teams to go beyond by valuing who they are and empowering what they bring.
The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Professional Experience
- Significant experience in product management, proposition management, trading, pricing, commercial strategy or portfolio management within financial services. (Required)
- Proven track record of delivering commercial growth, customer outcomes and strategic change programmes in a regulated environment. (Required)
- Experience developing and presenting recommendations, business cases and strategic proposals to senior stakeholders and executive audiences. (Required)
- Experience leading, coaching and developing high-performing teams. (Required)
- Experience within mortgages, secured lending or retail banking products. (Preferred)
- Education
- Degree or equivalent professional experience in Business, Economics, Finance, Marketing, Mathematics or a related discipline. (Preferred)
- Professional qualifications relating to Product Management, Marketing, Banking or Financial Services. (Preferred)
- MBA, CIM qualification or other relevant advanced professional qualification. (Preferred)
- Languages
- English business communication skills, both written and verbal. (Required)
- Hard Skills
- Product proposition development, pricing strategy and commercial performance management. (Required)
- Strong analytical and data-driven decision-making capability, including interpretation of customer, financial and market data. (Required)
- Business case development, financial analysis and executive-level presentation skills. (Required)
- Mortgage market, lending products and balance sheet management knowledge. (Preferred)
- Experience of digital product development, agile delivery or customer journey optimisation. (Preferred)
- Soft Skills
- Strong leadership and stakeholder influencing skills with the ability to drive outcomes across complex organisational structures.
- Strategic thinker with the ability to balance long-term vision and short-term commercial priorities.
- Naturally curious, customer-focused and commercially minded, with a passion for innovation and continuous improvement.
- Excellent communication skills with the confidence to challenge constructively and influence senior decision-makers.
- Resilient and adaptable, thriving in a fast-paced and dynamic environment.
WE VALUE YOUR IMPACT
At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return. Here, recognition goes beyond pay. It’s about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive — personally and professionally.
Salary Range: £74,144.00 - £111,216.00 per annum (depending on experience). This salary range represents the expected remuneration for the role. Annual salary is based on a standard 35-hour working week. Actual salary offered will depend on skills, experience, qualifications and location.
Competitive rewards that reflect the real impact you make and the value you bring.
Wellbeing that goes beyond work — we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support.
Support for every life stage — from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support.
Time to give back through volunteering opportunities that let you make a difference in the communities we serve.
Global growth opportunities to shape your career, learn new skills and explore what’s possible across our international network.
Ready to be recognised? It starts with you.
LOCAL COMPLIANCE
At Santander, we’re proud to be an inclusive organisation that provides equal opportunities for everyone — regardless of age, gender, disability, civil status, race, religion or sexual orientation. We’re committed to creating a recruitment experience that’s accessible, fair and welcoming for all candidates. We want our people to thrive — at work and at home — while delivering the best outcomes for our customers and supporting each other to grow.
To make this possible, our roles are site-based with a hybrid working pattern, where colleagues are expected to attend the office at least 12 days per month (pro-rata for part-time roles). When applying, please consider the travel distance, time and cost to your chosen office location(s).
WHAT TO DO NEXT
If this sounds like a role you are interested in, then please apply.
For further Guidance please visit Internal Mobility - Candidate Guidance.
If you want to know more about the opportunity: Please contact Name - benjamin.merritt@santander.co.uk Contact Number: - 07926284005
Product Proposition Senior Manager | S4 | Mortgage Trading | Homes | Milton Keynes | Internal Mobility employer: Santander UK
Santander UK is an exceptional employer that champions inclusivity and diversity, making it a fantastic place for professionals in the banking sector. With a strong commitment to employee growth and development, staff are encouraged to pursue meaningful career paths while enjoying a supportive work culture that values collaboration and innovation. Located in a vibrant city, employees benefit from a dynamic environment that fosters both personal and professional advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Product Proposition Senior Manager | S4 | Mortgage Trading | Homes | Milton Keynes | Internal Mobility
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
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Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
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Don’t shy away from reaching out directly to firms like Santander UK. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Product Proposition Senior Manager | S4 | Mortgage Trading | Homes | Milton Keynes | Internal Mobility
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Santander UK.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Santander UK's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Santander UK
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Santander UK.
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Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Santander UK will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Santander UK employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
