Financial Promotions Consultant | S2 | Financial Crime, Customer Outcomes & NFR Governance | Multiple Locations | Internal Mobility in Milton Keynes

Financial Promotions Consultant | S2 | Financial Crime, Customer Outcomes & NFR Governance | Multiple Locations | Internal Mobility

Country: United Kingdom

IT STARTS HERE

Santander (www.santander.com) is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.

This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

Retail & Commercial Banking is a global business integrating all our retail and commercial banking activities to better serve our customers, improve efficiency, and drive value creation. Whilst managing risk effectively.

THE DIFFERENCE YOU MAKE

Non-Financial Risk Governance is looking for a Financial Promotions Consultant, based out of Milton Keynes (but other locations will be considered).

This is an exciting opportunity to join a specialist Financial Promotions team supporting Santander’s customer communications strategy. You'll play a key role in helping the Bank deliver clear, fair and compliant advertising and marketing campaigns across a wide range of products and channels.

In this 12 month FTC role you will:

· Provide pragmatic and commercially focused advice to ensure Santander's advertising and marketing activity complies with regulatory requirements, industry codes and internal standards.

· Build strong and effective relationships with stakeholders across the Bank, supporting the delivery of customer communications and campaigns.

· Monitor developments in regulation, industry guidance and regulatory rulings, assessing and communicating their potential impact to Santander.

· Ensure appropriate governance and approval processes are followed for proposals, documents, promotions and customer communications.

· Support colleagues in understanding and applying financial promotions requirements while balancing customer and commercial outcomes.

We're especially interested in hearing from candidates with experience in compliance advisory, conduct risk, financial promotions, marketing governance, or financial services marketing.

WHAT YOU’LL BRING

Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We’re enabling teams to go beyond by valuing who they are and empowering what they bring.

The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Professional Experience

• The ability to critically analyse/evaluate issues effectively (Required)

• Strong interpersonal, organisational, communication, and problem-solving skills. (Required)

• Ability to build and maintain collaborative relationships across the business. (Required)

• Good understanding of the financial services industry and FCA rules, with an emphasis on financial promotion rules (Preferred)

• Knowledge of Santander products and initiatives (Preferred)

• Commercial awareness to support in the delivery of compliant and compelling promotions (Preferred)

Hard Skills

• Financial Services industry knowledge (Required)

• Understanding of advertising standards and regulatory requirements (Preferred)

Soft Skills

• Ability to build collaborative relationships across functions and business areas. (Required)
• Great problem-solving skills to interpret regulations and apply them to communications. (Required)
• Attention to detail. (Required)
• Ability to work to tight timescales and balance competing priorities (Required)
• Excellent written and verbal communication skills (Required)
• undefined

WE VALUE YOUR IMPACT

At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return.
Here, recognition goes beyond pay. It’s about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive — personally and professionally.

Salary Range:
£37,762.00 - £56,642.00 per annum (depending on experience)This salary range represents the expected remuneration for the role. Annual salary is based on a standard 35-hour working week. Actual salary offered will depend on skills, experience, qualifications and location.

Competitive rewards that reflect the real impact you make and the value you bring.

Wellbeing that goes beyond work — we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support. Support for every life stage — from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support.

Time to give back through volunteering opportunities that let you make a difference in the communities we serve.

Global growth opportunities to shape your career, learn new skills and explore what’s possible across our international network.

Ready to be recognised? It starts with you.

SECONDMENT OR FTC ROLES:

IMPORTANT INFORMATION FOR INTERNAL APPLICANTS:

If you are currently employed by Santander UK plc on TSB Legacy terms and choose to apply for this Santander fixed term vacancy, please be aware that, if successful, you will move onto full Santander terms and conditions of employment and will no longer be part of the TSB Legacy population with effect from the start date of your new role. Please also note that if the role you accept is a secondment role, this change will also apply to your substantive/home role (i.e. the role to which you would normally return at the end of your secondment): you will no longer be TSB Legacy for either your secondment role or your substantive/home role with effect from the start date of the secondment role. If you have any questions about what this means, you should raise them during the application process or log a ticket with Ask HR. If you are currently employed by TSB and the role you accept is a secondment role (rather than a fixed term contract), this will not impact the terms and conditions of your substantive/home role (and you will remain employed by TSB on your current terms and conditions until your employment transfers to Santander under TUPE).

LOCAL COMPLIANCE

At Santander, we’re proud to be an inclusive organisation that provides equal opportunities for everyone — regardless of age, gender, disability, civil status, race, religion or sexual orientation.
We’re committed to creating a recruitment experience that’s accessible, fair and welcoming for all candidates.We want our people to thrive — at work and at home — while delivering the best outcomes for our customers and supporting each other to grow.
To make this possible, our roles are site-based with a hybrid working pattern, where colleagues are expected to attend the office at least 12 days per month (pro-rata for part-time roles).When applying, please consider the travel distance, time and cost to your chosen office location(s).

WHAT TO DO NEXTIf this sounds like a role you are interested in, then please apply.For further Guidance please visit Internal Mobility - Candidate

Guidance.

If you want to know more about the opportunity:Please contact Claire.Naylor@santander.co.uk

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