Financial Crime Assurance Manager | S3 | Compliance Monitoring & Testing, Non-Financial Risk | Glasg in Milton Keynes

This job is with Santander UK, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.

Financial Crime Assurance Manager based out of Glasgow, Manchester or Milton Keynes. The Compliance & Non-Financial Risk ("CNFR") function has a key role in helping Santander UK to manage and minimise its exposure to conduct and regulatory risk. The role of the Compliance Monitoring & Testing team is to help the business in ensuring that they protect the best interests of our customers, that they maintain a high level of integrity in complying with the requirements of the FCA or other regulators, whilst remaining commercial.

The Monitoring and Testing Manager will be responsible for leading the design and execution of Compliance Monitoring (CM) reviews which assess and provide assurance over the effectiveness of the bank's systems and controls in delivering good customer outcomes and managing non-financial conduct and regulatory risks across retail, business and corporate banking.

To succeed in this role, you will be responsible for:

• Leading the planning and execution of CM to assess the effectiveness of the bank's systems and controls to deliver good customer outcomes and manage non-financial conduct and regulatory risks.
• Managing review teams, ensuring full accountability for scoping, testing, and reporting, considering FCA and other consumer-focused regulatory requirements.
• Recommending and overseeing the execution of appropriate and timely actions to enhance control frameworks and improve customer outcomes.
• Producing high-quality reports which communicate findings, risks and recommendations to stakeholders at all levels of the organisation.
• Utilising effective stakeholder management and leadership, including formal stakeholder engagement and management at all levels of the business.
• Supporting the development and ongoing maintenance of the risk-based Compliance Monitoring Plan and associated methodology.

WHAT YOU'LL BRING

Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. The following requirements represent the knowledge, skills, and abilities essential for success in this role.

• Proven ability to lead end-to-end risk-based compliance reviews focusing on non-financial conduct and regulatory risks, including planning, testing and reporting.
• In-depth knowledge and understanding of the regulatory framework of the UK financial services industry, the political and economic environment, and industry trends and best practice across retail and commercial banking.
• Excellent organisation skills and the ability to develop risk management strategies and processes.
• Excellent understanding of UK regulatory requirements across non-financial Risk including AML, ABC, FoTE, Sanctions, etc.
• Well-developed analytical and problem-solving skills, with the ability to evaluate and communicate complex issues.

It would also be nice for you to have:

• Excellent written and verbal communication skills, with the ability to present findings clearly to stakeholders.
• Well-developed interpersonal and influencing skills, enabling effective collaboration across teams and functions at a senior level.
• A pro-active, detail-oriented approach to work, ensuring accuracy and thoroughness in assessments.
• Excellent project and time management skills, effective at prioritising and leading others.

WE VALUE YOUR IMPACT

At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return. Here, recognition goes beyond pay. It's about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive - personally and professionally.

• 30 days' holiday plus bank holidays, which increases to 31 days after 5 years service, with the option to purchase up to 5 contractual days per year.
• £6,000 car allowance per year.
• Company funded individual private medical insurance.
• Protection for you and your family, with company-funded death-in-service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover.
• Share in Santander's success by saving or investing in our share plans.
• As a Santander UK employee, you are able to request staff versions of our products like our Edge Current Accounts and Credit Cards with no fees, as well as apply to many other deals and discounts in Santander products and services.
• Competitive rewards that reflect the real impact you make and the value you bring.
• Wellbeing that goes beyond work - we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support.
• Support for every life stage - from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support.
• Time to give back through volunteering opportunities that let you make a difference in the communities we serve.
• Global growth opportunities to shape your career, learn new skills and explore what's possible across our international network.

LOCAL COMPLIANCE

At Santander, we're proud to be an inclusive organisation that provides equal opportunities for everyone - regardless of age, gender, disability, civil status, race, religion or sexual orientation. We're committed to creating a recruitment experience that's accessible, fair and welcoming for all candidates. We want our people to thrive - at work and at home - while delivering the best outcomes for our customers and supporting each other to grow.

To make this possible, our roles are site-based with a hybrid working pattern, where colleagues are expected to attend the office at least 12 days per month (pro-rata for part-time roles). When applying, please consider the travel distance, time and cost to your chosen office location(s).

Right to work in the UK: Every individual must have the right to work in the UK to commence employment with Santander either by way of nationality, visa or work permit. If you do require a working visa/permit this will not influence our decision on whether to progress your application. However, if you do not have a right to work, or an application for a working visa/permit is unsuccessful, Santander will not proceed with your application and will withdraw any conditional offer previously made.

WHAT TO DO NEXT

If this sounds like a role you are interested in, then please apply. If there's anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it's a copy of our application form in another format or additional assistance, we're available through email. You can contact us at resourcing@santander.co.uk.