Relationship Director | S3 | CCB | Manchester or Liverpool (Open)

Relationship Director | S3 | CCB | Manchester or Liverpool (Open)

Manchester Full-Time 89800 - 101846 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage corporate client portfolios and drive growth strategies while ensuring exceptional client experiences.
  • Company: Join Santander, a tech-driven organisation focused on innovation and customer-centric transformation.
  • Benefits: Enjoy competitive salary, 30 days holiday, private medical insurance, and wellbeing support.
  • Other info: Hybrid working model with global growth opportunities and a commitment to inclusivity.
  • Why this job: Make a real impact in a dynamic environment with opportunities for personal and professional growth.
  • Qualifications: Experience in business development and strong relationship management skills are essential.

The predicted salary is between 89800 - 101846 £ per year.

Santander is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. Our mission is to contribute to help more people and businesses prosper. We embrace a robust risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

Retail & Commercial Banking is a global business integrating all our retail and commercial banking activities to better serve our customers, improve efficiency and drive value creation.

THE DIFFERENCE YOU MAKE

Santander Corporate Bank is looking for a Relationship Director based out of Manchester or Liverpool. As a Relationship Director, you will be managing a portfolio of corporate clients, meeting financial expectations and ensuring clients receive a great experience, including timely intervention when required. You will also be responsible and accountable for driving primacy, growing the portfolio and meeting all governance requirements such as credit stewardship and financial crime.

We’re shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for:

  • Creating and delivering a growth strategy including relationships with clients, prospects, and professionals
  • Providing your clients with an experience that is second to none.
  • Ensuring a robust risk culture is embedded across your portfolio
  • Driving a proactive and collaborative environment across CCB.
  • Coaching a Relationship Manager to improve their skills and knowledge

WHAT YOU’LL BRING

Our people are our greatest strength. Every individual contributes unique perspectives that make us greater as a team and as an organisation. We’re enabling teams to go beyond by valuing who they are and empowering what they bring. The following requirements represent the knowledge, skills, and abilities essential for success in this role.

  • Experience of developing and driving a business development strategy, to deliver the Corporate Bank’s ambitious growth, through existing client network and intermediaries. (Required)
  • Proven track record of credit and financial crime risk experience. (Required)
  • Proven track record of providing high quality client experience. (Required)
  • Proven experience of managing a portfolio of corporate businesses. (Required)
  • Excellent presentation, negotiation, analytical, and report-writing skills. (Required)

Education

  • Degree-level education (or equivalent experience) in a relevant field. — (Preferred)
  • Relevant professional banking or finance qualification, such as the Chartered Banker Diploma, ACIB, CFA, ACA or ACCA — (Preferred)
  • Ongoing commitment to professional development, including regulatory awareness and leadership capability, aligned with Santander’s standards for continuous learning. — (Required)

Languages

  • Fluent English (spoken and written) — (Required)

Hard Skills

  • Advanced credit and financial analysis — ability to assess risk, structure complex lending solutions, and prepare high-quality credit submissions. (Required)
  • Excellent commercial acumen — deep understanding of corporate banking products, markets, and the wider economic environment. (Required)

Soft Skills

  • Exceptional relationship management and communication skills — able to engage and influence clients, stakeholders, and colleagues effectively. (Required)
  • Leadership and coaching ability — inspires and develops others, fostering a culture of collaboration, performance, and continuous improvement. (Required)
  • Resilient and optimistic mindset — approaches challenges positively, demonstrates adaptability, and promotes Santander’s values and behaviours. (Required)

WE VALUE YOUR IMPACT

At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return. Here, recognition goes beyond pay. It’s about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive — personally and professionally.

Salary Range: £67,898.00 - £101,846.00 per annum (depending on experience)

This salary range represents the expected remuneration for the role. Annual salary is based on a standard 35-hour working week. Actual salary offered will depend on skills, experience, qualifications and location.

30 days’ holiday plus bank holidays, which increases to 31 days after 5 years service, with the option to purchase up to 5 contractual days per year.

£6,000 car allowance per year.

Company funded individual private medical insurance.

Protection for you and your family, with company-funded death-in-service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover.

Share in Santander’s success by saving or investing in our share plans.

As a Santander UK employee, you are able to request staff versions of our products like our Edge Current Accounts and Credit Cards with no fees, as well as apply to many other deals and discounts in Santander products and services.

Competitive rewards that reflect the real impact you make and the value you bring.

Wellbeing that goes beyond work — we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support.

Support for every life stage — from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support.

Time to give back through volunteering opportunities that let you make a difference in the communities we serve.

Global growth opportunities to shape your career, learn new skills and explore what’s possible across our international network.

LOCAL COMPLIANCE

At Santander, we’re proud to be an inclusive organisation that provides equal opportunities for everyone — regardless of age, gender, disability, civil status, race, religion or sexual orientation. We’re committed to creating a recruitment experience that’s accessible, fair and welcoming for all candidates. We want our people to thrive — at work and at home — while delivering the best outcomes for our customers and supporting each other to grow.

To make this possible, our roles are site-based with a hybrid working pattern, where colleagues are expected to attend the office at least 12 days per month (pro-rata for part-time roles). When applying, please consider the travel distance, time and cost to your chosen office location(s).

Right to work in the UK

All candidates must have the right to work in the UK to commence employment with Santander.

Relationship Director | S3 | CCB | Manchester or Liverpool (Open) employer: Santander UK

Santander UK is an exceptional employer that champions inclusivity and diversity, making it a fantastic place for professionals in the banking sector. With a strong commitment to employee growth and development, staff are encouraged to pursue meaningful career paths while enjoying a supportive work culture that values collaboration and innovation. Located in a vibrant city, employees benefit from a dynamic environment that fosters both personal and professional advancement.

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Contact Details:

Santander UK Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Relationship Director | S3 | CCB | Manchester or Liverpool (Open)

Tap into Campus Networks

If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.

Get Certified

Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.

Connect on Professional Platforms

Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.

Apply Directly and Be Proactive

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We think you need these skills to ace Relationship Director | S3 | CCB | Manchester or Liverpool (Open)

Business Development Strategy
Credit Risk Management
Financial Crime Risk Management
Client Experience Management
Portfolio Management
Presentation Skills
Negotiation Skills

Some tips for your application 🫡

Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.

Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Santander UK.

Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.

Research and Reflect:Before hitting that 'apply' button on Santander UK's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!

How to prepare for a job interview at Santander UK

Brush Up on Financial Analysis Skills

Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Santander UK.

Prepare for Case Studies

Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.

Show Your Passion for Finance

Since this is a full-time position, employers at Santander UK will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.

Network with Industry Professionals

Before your interview, reach out to current or former Santander UK employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.