Middle Office Analyst, Delivery & Security | S2 | Chief Operating Office, Corporate & Commercial Banking | Manchester | Internal Mobility

Country: United Kingdom

IT STARTS HERE

Santander is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

Our mission is to contribute to help more people and businesses prosper. We embrace a robust risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

In the Corporate & Commercial Banking team (CCB) we know that UK businesses are ambitious, confident, and ready to grow. As part of Santander Group, we combine our network of local relationship teams and product specialists with the global reach of an international banking group to give our clients the insights, services, and tools that they need to thrive and prosper. From small businesses to global corporates, we approach every CCB client as unique, seeking to understand their needs and to make banking straightforward, so that they can focus on their key business priorities. We strive to be strategic partners to our clients.

THE DIFFERENCE YOU MAKE

Delivery & Security is looking for a Middle Office Analyst on a 3 month FTC until 30/11/26 based in Manchester. You’ll be part of a team responsible for reviewing legal facility documents and supporting Front Office in managing corporate and commercial customers through the fulfilment process, delivering an outstanding customer experience. Our teams cover all aspects of Corporate and Commercial lending products with a focus on delivering for customers and management of key stakeholders (including Relationship Teams). As part of the Delivery and Security team you will work alongside colleagues responsible for delivering loans and overdrafts for CCB with transaction values up to £350m.

We are focussed on transforming the way we deliver our service to customers through improving digital processes, evolving our documentation and processes and providing more expert legal and operational support to our customers and colleagues.

If you’re someone who has performed a similar role before or you are interested in advancing your knowledge of corporate lending and securities, this is the perfect opportunity to develop your career.

We’re shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas.

To succeed in this role, you will be responsible for:

• Operationally reviewing / documenting facility letters (including LMA), amendment letters and other associated lending documentation in line with credit approval, bank policies and system data (nCino), creating financial models and progressing transactions to completion including booking loans on the bank’s systems (ALFA).
• Taking on checking responsibilities to ensure accuracy.
• Liaising with Front Office, Credit and other Santander teams as necessary at each stage of the lending fulfilment process to support the end-to-end customer journey, sometimes under significant time pressures.
• Providing input and, where required, taking ownership of projects undertaken by the Delivery & Security team, including supporting on digitalisation and improvement initiatives.

WHAT YOU’LL BRING

Our people are our greatest strength. Every individual contributes unique perspectives that make us greater as a team and as an organisation. We’re enabling teams to go beyond by valuing who they are and empowering what they bring.

The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Professional Experience
• Experience of working in financial services, preferably in a corporate or commercial lending/securities operations area. (Required)
• Good knowledge of legal lending and securities documentation, processes, controls, policies, procedures and terminology. (Required)
• Banking or law background or qualification. (Preferred)
• Hard Skills
• Excellent organisational and written and oral communication skills. (Required)
• Great investigation, analytical and problem-solving skills. (Required)
• Accuracy and attention to detail. (Required)
• Familiarity with Bank systems (e.g. Salesforce/nCino, ALFA, DocuSign) or otherwise working in a digital environment. (Preferred)
• Soft Skills
• A desire to bring passion and work as part of a wider team to support colleagues and customers across all aspects of Delivery & Security. (Required)

WE VALUE YOUR IMPACT

At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return. Here, recognition goes beyond pay. It’s about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive — personally and professionally.

Salary Range: £35,452.00 - £53,178.00 per annum (depending on experience)

This salary range represents the expected remuneration for the role. Annual salary is based on a standard 35-hour working week. Actual salary offered will depend on skills, experience, qualifications and location.

Competitive rewards that reflect the real impact you make and the value you bring.

Wellbeing that goes beyond work — we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support.

Support for every life stage — from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support.

Time to give back through volunteering opportunities that let you make a difference in the communities we serve.

Global growth opportunities to shape your career, learn new skills and explore what’s possible across our international network.

Ready to be recognised? It starts with you.

LOCAL COMPLIANCE

At Santander, we’re proud to be an inclusive organisation that provides equal opportunities for everyone — regardless of age, gender, disability, civil status, race, religion or sexual orientation. We’re committed to creating a recruitment experience that’s accessible, fair and welcoming for all candidates. We want our people to thrive — at work and at home — while delivering the best outcomes for our customers and supporting each other to grow.

To make this possible, our roles are site-based with a hybrid working pattern, where colleagues are expected to attend the office at least 12 days per month (pro-rata for part-time roles). When applying, please consider the travel distance, time and cost to your chosen office location(s). We welcome applications on the understanding that, should you be offered this role, there may be no relocation package available. Santander will pay the employer mandatory government fees that are required to pay in connection with visa sponsorship. You may be liable for your own personal employee immigration and relocation costs. (Only applicable for roles that are eligible for sponsorship)

WHAT TO DO NEXT

If this sounds like a role you are interested in, then please apply. For further Guidance please visit Internal Mobility - Candidate Guidance. If you want to know more about the opportunity: Please contact: Sarah Chadwick - sarah.chadwick@santander.co.uk