Senior Relationship Director | S4| Corporate Clients | London

Senior Relationship Director based in Triton Square, London.

Responsibilities

• Leading a portfolio of corporate clients, driving growth through acquisition, relationship management, and retention in line with Santander's strategic priorities.
• Developing tailored funding and lending solutions that meet client needs, collaborating with internal teams including Credit Risk, Portfolio Management, and Treasury.
• Acting as a trusted adviser, building deep, long‑term relationships with clients and business introducers while enhancing Santander's profile in the marketplace.
• Managing risk effectively, ensuring compliance with credit policies, regulatory frameworks, and financial crime standards while maintaining the quality of the portfolio.
• Driving business development activity, proactively identifying new opportunities and supporting the delivery of sustainable revenue growth and profitability targets.
• Providing coaching, performance management, and mentoring to Relationship Managers to build capability and share best practice.
• Championing digital adoption, using platforms such as Salesforce and nCino to deliver efficient onboarding, maintain data integrity, and improve client experience.

Professional Experience

• Proven experience managing Large Corporate banking relationships, with a strong track record of client acquisition, development, and retention. (Required)
• Experience managing clients in the NBFI Sector, with a track record of delivering solutions and managing the unique risks they present. (Preferred)
• Providing first‑class service and strong relationship management, including excellent communication and interpersonal skills to build trust and long‑term client partnerships. (Required)
• Demonstrated ability to structure, negotiate, and execute complex lending or funding solutions, including experience preparing and presenting credit proposals. (Required)
• In‑depth understanding of corporate banking products, credit risk management, and financial analysis, ideally gained within a major UK or international bank. (Required)
• A good working knowledge of Debt Capital Markets related products and experience in positioning other sophisticated Investment Banking products to initiate client discussions and introducing the relevant Product teams. (Required)
• Bringing an optimistic mindset and an ability to inspire others, positively embracing challenges and promoting Santander's values and behaviours. (Required)
• Experience leading, mentoring, or coaching Relationship Managers or similar professionals, fostering performance, collaboration, and knowledge sharing. (Preferred)

Education

• Degree‑level education (or equivalent experience) in a relevant field such as Business, Finance, Economics, or Accounting. (Preferred)
• Relevant professional banking or finance qualification, such as the Chartered Banker Diploma, ACIB, CFA, or ACCA (or working towards). (Preferred)
• Advanced credit and risk analysis training or certification demonstrating sound commercial lending and portfolio management skills. (Preferred)
• Ongoing commitment to professional development, including regulatory awareness and leadership capability, aligned with Santander's standards for continuous learning. (Required)

Languages

• Fluent English (spoken and written). (Required)

Hard Skills

• Advanced credit and financial analysis – ability to assess risk, structure complex lending solutions, and prepare high‑quality credit submissions. (Required)
• Strong commercial acumen – deep understanding of corporate banking products, markets, and the wider economic environment. (Required)
• Digital proficiency – confident use of CRM and workflow tools such as Salesforce, nCino, and Office 365 to manage client portfolios and ensure data accuracy. (Required)

Soft Skills

• Exceptional relationship management and communication skills – able to engage and influence clients, stakeholders, and colleagues effectively. (Required)
• Leadership and coaching ability – inspires and develops others, fostering a culture of collaboration, performance, and continuous improvement. (Required)
• Resilient and optimistic mindset – approaches challenges positively, demonstrates adaptability, and promotes Santander's values and behaviours. (Required)

Benefits

• 30 days' holiday plus bank holidays, gaining an additional day after 5 years of service; option to purchase up to 5 contractual days per year.
• £6,000 car allowance per year.
• Company‑funded individual private medical insurance.
• Protection for you and your family, including company‑funded death‑in‑service benefit, income protection insurance, and discounted rates for additional life assurance and critical illness cover.
• Share in Santander's success through share plans.
• Staff versions of Santander products available with no fees and access to other deals and discounts.
• Competitive rewards that reflect your impact and value.
• Wellbeing support including access to wellbeing partners, fitness classes, flexible healthcare and mental health support.
• Support for life events such as menopause, pregnancy, and parenthood, with enhanced family leave and childcare options.
• Volunteering opportunities to give back to communities.
• Global growth opportunities across the international network.

EEO Statement

At Santander, we are proud to be an inclusive organisation providing equal opportunities for everyone – regardless of age, gender, disability, civil status, race, religion or sexual orientation.

Right to work in the UK

All candidates must have the right to work in the UK to commence employment with Santander.