Relationship Manager | S2 | Corporate Clients | London | Internal Mobility

Country: United Kingdom

IT STARTS HERE

Santander (www.santander.com) is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

Retail & Commercial Banking is a global business integrating all our retail and commercial banking activities to better serve our customers, improve efficiency and drive value creation.

THE DIFFERENCE YOU MAKE

Corporate Clients Institutions UK Coverage Team is looking for a Relationship Manager based out of Triton Square, London. This role may suit someone with a Financial Crime and Service background looking to transition to a Front Office role.

As the Relationship Manager you work within the Corporate Clients team working on a portfolio of NBFI clients, supporting the Relationship Director in meeting KPIs as defined their job title accountabilities. Where applicable, assists with documentation and the drawdown process, working with internal and external stakeholders. You will get exposure to a wide range of Product Partners across the group including SCIB and Banco Santander.

We’re shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for:

• Supporting a Relationship Director with the day-to-day management of a portfolio of Sector focused clients which includes Regulated Payment Service Providers and Lending Relationships.
• Supporting a Relationship Director and deal teams with new business opportunities with existing clients and new to bank prospects.
• Supporting a Relationship Director with all aspects of credit applications for new and existing clients.
• Demonstrating a client-focused approach to deliver day to day operational solutions for existing and new clients, working collaboratively with other areas of San UK to achieve this.
• Working collaboratively within Relationship Manager community to aid training, development and sharing best practice.
• Building and growing an internal and external network of clients, key business introducers, and stakeholders.

WHAT YOU’LL BRING

Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We’re enabling teams to go beyond by valuing who they are and empowering what they bring.

The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Professional Experience:

• An excellent understanding of banking products and services including transactional banking and deposit products (Required).
• Extensive experience in a customer facing relationship manager role within Corporate Banking (Preferred).
• Experience of the Corporate and Commercial Banking Market (Required).
• Well-developed skills in assessing risk of clients notably financial crime and credit risk (Required).
• A good understanding of FCA Regulated PSPs (Payment Service Providers) permissions and related business activities (Preferred).
• Understands Anti-Money Laundering requirements related PSPs (Payment Service Providers) and Corporate Clients (Preferred).
• Understands corporate risk and risk rating models (Preferred).
• Working towards a relevant Financial Services qualification (Preferred).

Education:

• Degree-level education (or equivalent experience) in a relevant field such as Business, Finance, Economics, or Accounting (Preferred).
• Relevant professional banking or finance qualification, such as the Chartered Banker Diploma, ACIB, CFA, or ACCA (or working towards) (Preferred).
• Advanced credit and risk analysis training or certification demonstrating sound commercial lending and portfolio management skills (Preferred).
• Ongoing commitment to professional development, including regulatory awareness and leadership capability, aligned with Santander’s standards for continuous learning (Required).

Languages:

• Fluent English (spoken and written) for clear communication with clients, internal stakeholders, and regulatory correspondence (Required).

Hard Skills:

• Understanding of Banking products (Required).
• Understanding of FCA Regulated PSP permissions (Preferred).
• AML/KYC/KYB awareness (Required).
• Familiar with CRM tools (e.g., Salesforce) (Preferred).
• Data and tech savvy to include the use of AI (Preferred).

Soft Skills:

• Relationship building (Required).
• Communication & influencing (Required).
• Collaboration across teams (Required).
• Problem-solving under pressure (Required).
• Adaptability in dynamic markets (Required).

WE VALUE YOUR IMPACT

At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return.

Here, recognition goes beyond pay. It’s about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive — personally and professionally.

Salary Range: £45,008.00 - £67,512.00 per annum (depending on experience). This salary range represents the expected remuneration for the role. Annual salary is based on a standard 35-hour working week. Actual salary offered will depend on skills, experience, qualifications and location.

Competitive rewards that reflect the real impact you make and the value you bring.

Wellbeing that goes beyond work — we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support.

Support for every life stage — from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support.

Time to give back through volunteering opportunities that let you make a difference in the communities we serve.

Global growth opportunities to shape your career, learn new skills and explore what’s possible across our international network.

Ready to be recognised? It starts with you.

LOCAL COMPLIANCE

At Santander, we’re proud to be an inclusive organisation that provides equal opportunities for everyone — regardless of age, gender, disability, civil status, race, religion or sexual orientation.

We’re committed to creating a recruitment experience that’s accessible, fair and welcoming for all candidates. We want our people to thrive — at work and at home — while delivering the best outcomes for our customers and supporting each other to grow.

To make this possible, our roles are site-based with a hybrid working pattern, where colleagues are expected to attend the office at least 12 days per month (pro-rata for part-time roles). When applying, please consider the travel distance, time and cost to your chosen office location. We welcome applications on the understanding that, should you be offered this role, there may be no relocation package available. Santander will pay the employer mandatory government fees that are required to pay in connection with visa sponsorship. You may be liable for your own personal employee immigration and relocation costs.

WHAT TO DO NEXT

If this sounds like a role you are interested in, then please apply. For further Guidance please visit Internal Mobility - Candidate Guidance. If you want to know more about the opportunity: Please contact Andy Scott – andy.scott@santander.co.uk Contact Number: - 07714 638 331