At a Glance
- Tasks: Provide top-notch customer service and support in a hybrid working setup.
- Company: Major financial institution with a focus on teamwork and customer experience.
- Benefits: Competitive salary, holidays, pension contributions, and health support.
- Why this job: Join a dynamic team and enhance customer experiences in the banking sector.
- Qualifications: Strong communication skills and a passion for teamwork.
- Other info: Exciting opportunities for career growth in a supportive environment.
The predicted salary is between 25158 - 27953 £ per year.
A major financial institution is seeking a Business Banking Telephony Consultant in Glasgow. This full-time role involves providing exceptional customer service in a hybrid working environment.
The ideal candidate will possess strong communication and teamwork skills, with a focus on improving customer experience.
The position includes a salary range of £25,158 - £27,953, along with various benefits such as holidays, pension contributions, and health support.
Hybrid Business Banking Telephony Consultant in Glasgow employer: Santander UK
Contact Detail:
Santander UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Business Banking Telephony Consultant in Glasgow
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and recent developments can help us tailor our answers to show we're a great fit for their team.
✨Tip Number 2
Practice common interview questions with a friend or in front of a mirror. This will help us feel more confident and articulate when discussing our experience and how it relates to providing exceptional customer service.
✨Tip Number 3
Prepare some questions to ask at the end of the interview. This shows our interest in the role and helps us gauge if the company culture aligns with what we’re looking for.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us on their radar and show our enthusiasm for the position.
We think you need these skills to ace Hybrid Business Banking Telephony Consultant in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how you can improve customer experience, so don’t hold back on showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Business Banking Telephony Consultant role. We love seeing genuine enthusiasm and a clear understanding of the job.
Showcase Teamwork Skills: Since teamwork is key in this role, include examples of how you've successfully worked with others in the past. We’re looking for candidates who can collaborate effectively to enhance customer service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Santander UK
✨Know Your Customer Service Basics
Brush up on your customer service principles, especially in a banking context. Be ready to discuss how you would handle various customer scenarios, as this role is all about providing exceptional service.
✨Showcase Your Communication Skills
Since strong communication is key for this position, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with friends or family to refine your delivery and ensure you come across as confident and approachable.
✨Emphasise Teamwork Experience
This role requires collaboration, so think of examples from your past where you successfully worked in a team. Be prepared to share specific instances that highlight your ability to contribute positively to a group dynamic.
✨Research the Company Culture
Understanding the financial institution's values and culture can give you an edge. Familiarise yourself with their mission and any recent news about them, so you can align your answers with what they stand for during the interview.