Fund Operations and Oversight Associate (Glasgow)

IT STARTS HERE Santander (www.santander.com) is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. Santander Asset Management (SAM) is a €255bn global asset manager operating across 10 countries across Europe and Latin America with more than 50 years of experience. SAM combines technology and expertise to provide optimal solutions for clients. We deliver a simple, innovative and transparent service with a sole objective: offer our clients a comprehensive range of products with the right balance between risk and return. Our behaviours underpin everything we do; we think clients, embrace change, act now, move together and speak up.

The difference you make Santander Asset Management are looking for a Fund Operations Oversight Associate based out of Glasgow.

Responsibilities

• This role performs processes and controls within the scope of the operations team, which primarily involves the oversight of a number of third-party suppliers who provide services across fund accounting, middle office, custody and transfer agency for UK OEICs and unit trusts.
• The team is also responsible for a number of internal processes including invoice review, client service reporting, regulatory reporting and incident and risk management reporting.
• You will provide support to the wider business on all operational aspects of product change, overseeing the third-party suppliers to ensure projects are delivered in a timely and controlled manner.

To succeed in this role, you will be responsible for:

• Ensuring the delivery and accuracy of the daily NAV and associated dealing activity
• NAV oversight controls
• Timely resolution of NAV related queries/issues
• Swing factor and swing basis review
• Fair value pricing (FVP) events & oversight
• Estimated and confirmed dealing review including monitoring large deals
• Cash & stock reconciliations
• Completing key CASS activities: reviewing daily client money reconciliations, CASS RP, CASS QA Testing, Internal and external audit management and general adherence to the CASS oversight model
• Overseeing and filing of interim and annual financial statements
• Liaise with external auditor to ensure timely resolution of queries
• Liaise internally to collate required data, i.e. performance figures, investment commentary
• Ensure necessary controls are performed ahead of sharing with ACD committee for sign off
• Completion of other Operations activities including, but not limited to: oversight and supporting the trade life cycle through matching and settlement, corporate actions processing, margins payments, invoice review and payment processing, complaint handling ensuring regulatory obligations including those around timelines are met, oversight of the AML & KYC process for client onboarding and AML refresh events, calculation and payment of fund distributions, fund expense monitoring (OCF & transaction costs), management of the rebate process, WHT reclaims & completion of relevant tax documentation

What You’ll Bring

Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We’re enabling teams to go beyond by valuing who they are and empowering what they bring. The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Previous experience working across FA, TA or custody either with a fund administrator or asset/investment manager. This should include excellent technical knowledge of UK Collective Investment Schemes
• Understanding of relevant regulations such as: CASS, COBS, COLL Sourcebook, GDPR and SORP
• Excellent organisational skills to ensure work schedules are adhered to and that all reporting tasks are tracked and completed in a timely and accurate manner with the ability to prioritise accordingly
• Ability to work under pressure and to tight deadlines, with a pro-active and professional attitude to work
• Team player who has the capability to build good relationships both internally and externally including comfortability around liaising with senior management (preferred)
• Experience of involvement with projects including fund changes – closures, mergers (preferred)
• Market vendors system knowledge (Bloomberg, Reuters etc) (preferred)

Education

• Investment Operations Certificate (IOC), or equivalent modules (preferred)
• Professional Accounting Qualification i.e. CA/ACCA/CIMA or equivalent (preferred)

We Value Your Impact

At Santander Asset Management, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return. Here, recognition goes beyond pay. It’s about the pride you feel in your work, the impact you make for our clients, and the opportunities you have to grow and thrive — personally and professionally.

How We’ll Reward You

• Eligible for a discretionary performance-related annual bonus up to 25% salary
• Hybrid ways of working providing flexibility to work from home 2 days per week (on average)
• We put 15% of salary into your pension, even if you don’t contribute yourself
• 30 days’ holiday plus bank holidays
• Company funded private medical and dental insurance for your and your family
• Free access to a range of digital health services, including GP Protection for you and your family, with company-funded death-in-service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover
• 24/7 access to an online employee discount platform including retailers, entertainment, eating out, travel and more
• Voluntary healthcare benefits at discounted rates
• As a Santander Asset Management employee, you are able to request staff versions of our products like our Edge Current Accounts and Credit Cards with no fees, as well as apply to many other deals and discounts in Santander products and services
• Wellbeing that goes beyond work — we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support
• Global growth opportunities to shape your career, learn new skills and explore what’s possible across our international network

Ready to be recognised? It starts with you.

Our commitment: At Santander Asset Management, we’re proud to be an inclusive organisation that provides equal opportunities for everyone — regardless of age, gender, disability, civil status, race, religion or sexual orientation. We’re committed to creating a recruitment experience that’s accessible, fair and welcoming for all candidates. We want our people to thrive — at work and at home — while delivering the best outcomes for our customers and supporting each other to grow.

To make this possible, our roles are hybrid, with flexibility to work from home two days a week, on average.

Right to work in the UK Every individual must have the right to work in the UK to commence employment with Santander Asset Management either by way of nationality, visa or work permit. If you do require a working visa / permit this will not influence our decision on whether to progress your application. However, if you do not have a right to work, or an application for a working visa / permit is unsuccessful, Santander Asset Management will not proceed with your application and will withdraw any conditional offer previously made.

What To Do Next If this sounds like a role you are interested in, then please apply. If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through email. You can contact us at resourcing@santander.co.uk.