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- Tasks: Be the friendly face of our bank, helping customers and building relationships.
- Company: Join a leading UK bank with a focus on customer experience.
- Benefits: Enjoy a starting salary of £24,000, 25 days holiday, and wellbeing support.
- Why this job: Make a difference in customers' lives while growing your career in a supportive environment.
- Qualifications: Proven customer service skills and effective communication are key.
- Other info: Flexible part-time hours with great growth opportunities.
The predicted salary is between 24000 - 33600 £ per year.
A leading UK bank is seeking a flexible Customer Experience Advisor for the Stockton Branch, working part-time hours. This role involves acting as the first point of contact for customers, assisting with transactions, and building relationships.
The ideal candidate will have a proven track record in customer service and the ability to communicate effectively.
The position offers a starting salary of £24,000 with 25 days of holiday and various benefits, including competitive rewards and wellbeing support.
Customer Experience Pro - Flexible 28h Growth Benefits employer: Santander UK
Contact Detail:
Santander UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Pro - Flexible 28h Growth Benefits
✨Tip Number 1
Make sure to research the bank and its values before your interview. Knowing what they stand for will help you connect your experience with their mission, showing them you're a perfect fit!
✨Tip Number 2
Practice your communication skills! Since this role is all about building relationships, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Prepare some examples of how you've excelled in customer service roles before. Share stories that highlight your problem-solving skills and ability to handle difficult situations – this will impress the hiring team!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re here to support you every step of the way in landing that Customer Experience Pro role.
We think you need these skills to ace Customer Experience Pro - Flexible 28h Growth Benefits
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can bring your unique flair to the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customer experience and how you can contribute to our team. Keep it friendly and engaging – we love personality!
Showcase Your Communication Skills: Since this role involves building relationships with customers, make sure your application reflects your ability to communicate effectively. Use clear language and a positive tone to demonstrate your skills right from the start.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Santander UK
✨Know the Bank Inside Out
Before your interview, make sure you research the bank thoroughly. Understand their values, services, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences that highlight your customer service skills. Think about times when you went above and beyond for a customer or resolved a difficult situation. This will demonstrate your capability to excel as a Customer Experience Advisor.
✨Practice Effective Communication
Since communication is key in this role, practice articulating your thoughts clearly and confidently. You might want to do mock interviews with friends or family to get comfortable with speaking about your experiences and answering common interview questions.
✨Ask Insightful Questions
At the end of the interview, be ready to ask thoughtful questions about the team, the bank's approach to customer experience, or opportunities for growth. This shows that you're engaged and serious about the position, plus it gives you valuable insights into the company culture.
