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- Tasks: Assist customers with mortgage and loan queries while promoting digital solutions.
- Company: Leading banking organisation in Bradford with a focus on customer service.
- Benefits: Starting salary of £25,000, £500 cash allowance, and flexible hybrid working.
- Why this job: Make a real difference in customer service and grow your career in a supportive team.
- Qualifications: Strong communication skills and a passion for helping customers.
The predicted salary is between 25000 - 35000 £ per year.
A leading banking organization in Bradford is seeking full-time Customer Service Advisors to join their Homes Direct Servicing team. In this role, you will handle customer mortgage and loan queries, ensuring a high level of service while inspiring customers to embrace digital solutions.
The position offers a starting salary of £25,000, a £500 cash allowance for benefits, and a flexible hybrid working model. Join us to make a difference in customer service and develop your career in a supportive environment.
Hybrid Mortgage & Loans Customer Service Advisor in Bradford employer: Santander UK
Contact Detail:
Santander UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Mortgage & Loans Customer Service Advisor in Bradford
✨Tip Number 1
Get to know the company! Research their values and mission, especially how they embrace digital solutions. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these experiences during your interview to demonstrate your commitment to high-quality service.
✨Tip Number 3
Prepare questions to ask at the end of your interview. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you. Ask about their training programmes or how they support career development.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in customer service.
We think you need these skills to ace Hybrid Mortgage & Loans Customer Service Advisor in Bradford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, especially in mortgages and loans. We want to see how you can inspire customers to embrace digital solutions!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customer service and how you can contribute to our Homes Direct Servicing team. Keep it friendly and professional.
Showcase Your Communication Skills: In this role, communication is key! Make sure your application reflects your ability to handle queries effectively and provide top-notch service. We love clear and concise writing!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Santander UK
✨Know Your Stuff
Before the interview, make sure you understand the basics of mortgages and loans. Brush up on common customer queries and digital solutions that the bank offers. This will show your potential employer that you're not just interested in the role but also knowledgeable about the industry.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about times when you resolved issues or helped customers embrace new technologies. This will demonstrate your ability to handle queries effectively and inspire confidence in your skills.
✨Embrace the Hybrid Model
Since this role offers a flexible hybrid working model, be ready to discuss how you can thrive in both remote and in-office settings. Share any previous experiences you have with remote work and how you stay productive and engaged while working from home.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how the bank is adapting to digital solutions. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
