Santander UK plc. is seeking a Customer Service Consultant for the TSB Falkirk branch. You will assist personal banking customers, guiding them through digital channels while delivering a personalised, human touch to build trust and loyalty.
Role involves helping customers with face-to-face, phone and video banking, expanding digital adoption, and collaborating with colleagues to ensure high quality service. Hybrid work follows onsite training, with regular office attendance expected.
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Digital Banking Advisor - Customer Experience & Support in Falkirk employer: Santander UK plc.
Santander UK plc. is an excellent employer that prioritises employee development and a supportive work culture, making it an ideal place for those looking to grow in the banking sector. With flexible part-time hours and a focus on delivering exceptional customer service, employees enjoy a dynamic environment where their contributions are valued and recognised. The Derby MP Branch fosters a collaborative atmosphere, ensuring that every team member has the opportunity to thrive while making a meaningful impact on customers' lives.
