At a Glance
- Tasks: Support business improvement projects, analyse requirements, and manage project risks.
- Company: Join Santander, a leading financial services provider with a commitment to diversity.
- Benefits: Competitive salary, 27 days holiday, private medical cover, and gym discounts.
- Other info: Hybrid role with at least 3 days in the Redhill office; flexible hours available.
- Why this job: Make a real impact in a dynamic environment while developing your skills.
- Qualifications: Experience in business analysis and project management, ideally in financial services.
The predicted salary is between 55000 - 65000 £ per year.
The purpose of the role is to support business improvement initiatives and projects, understanding business change needs, assessing the impact of those changes, capturing, analysing and documenting requirements and supporting the delivery of new requirements throughout the project lifecycle. The job holder will primarily be a Business Analyst with the ability to perform basic project management duties (project planning, issue and risk management, governance). Working within a business change team on projects, across existing platforms and new initiatives. The Business Analyst will possess experience ideally within a similar role in the Financial Services Industry and be comfortable liaising with external supplier partners, as well as dealing with various internal teams. Please note this role is a hybrid role with at least 3 days a week in the Redhill office. Remote workers will not be considered.
Responsibilities
- Facilitating and supporting information gathering workshops.
- Working with business users to identify, analyse, evaluate and problem solve operational issues.
- Documenting business needs including business processes and requirements.
- Gaining business and key stakeholder buy-in to requirements.
- Managing third-party contributions to the project.
- Supporting the business in defining (and where appropriate executing) test plans including creating test scenarios.
- Understanding and contributing to project plans and implementing agreed actions in a timely manner.
- Adhering to the agreed project methodology and providing feedback where appropriate.
- Proactively providing project support to the project manager and project teams.
- Managing project risks and issues.
- Where necessary adopting the role of the project manager on smaller changes.
- Assisting business users in implementation and embedding of change.
- Dealing with or escalating any identified risks in relation to Santander Consumer risk policies and/or legislative and regulatory guidelines in accordance with the Santander UK group risk framework.
- Adhering to our commitment to Consumer Duty ensuring we put our customers' needs first and set higher and clearer standards of consumer protection.
What we're looking for
- Significant practical experience in a similar role with demonstrable experience of delivering projects to time, quality and budget.
- Ability to perform basic Project Management duties including planning, issue/risk management, governance.
- Able to work within Waterfall and Agile project management frameworks.
- Experience within the financial sector beneficial.
- Strong communication skills (written and verbal) and ability to adapt communication style to all levels of staff.
- Strong business process mapping (Visio) and analysis experience.
- Proven analytical and problem-solving skills.
- Stakeholder management and conflict resolution.
- Proactive and able to work under own initiative.
- Ability to work across multiple initiatives adjusting to shifting priorities.
- Solid work ethic with attention to detail.
- Ideally the candidate will be qualified to ISEB / ISTQB or equivalent level is desirable.
- IIBA, BCS, PMI or equivalent Business Analysis certification an advantage.
- PRINCE II certification an advantage.
Benefits
- Competitive salary dependent on experience.
- 27 days holiday per annum, plus bank holidays.
- Annual bonus based on personal and company performance.
- Private medical cover.
- £500 flexible benefit allowance.
- Generous pension contributions.
- Employee assistance programme.
- Sharesave scheme.
- Gym passes at a reduced rate for 3,000 gyms, leisure centres etc.
Other things you need to know
The hours for this role are 09:00-17:00 across Monday to Friday.
At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair. At Santander Consumer Finance we have a zero-tolerance approach to discrimination, bullying, harassment (including sexual) or victimisation of any kind. Should you want to be considered for part-time hours, please let us know and we can assess your requirements.
SCUK IT Business Analyst in Surrey employer: Santander Resourcing
Santander Consumer Finance is an exceptional employer, offering a dynamic work environment in Redhill that fosters collaboration and innovation. With a strong commitment to employee growth, competitive benefits including private medical cover and generous holiday allowances, and a culture that values diversity and inclusion, we empower our team members to thrive both personally and professionally. Join us to be part of a company that prioritises consumer needs and supports your career development in the financial services sector.
StudySmarter Expert Advice🤫
We think this is how you could land SCUK IT Business Analyst in Surrey
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Santander Resourcing. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace SCUK IT Business Analyst in Surrey
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Santander Resourcing.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Santander Resourcing's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Santander Resourcing
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Santander Resourcing.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Santander Resourcing will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Santander Resourcing employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
