Country: United Kingdom
IT STARTS HERE
Santander (www.santander.com) is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.
This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.
Our mission is to contribute to help more people and businesses prosper. We embrace a robust risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
The Wealth Management & Insurance division covers three businesses in all Santander Group countries: Insurance, Asset Management and Private Banking. We work to provide the best solutions to our clients in these three businesses in the 10 countries where we are present.
THE DIFFERENCE YOU MAKE
Santander Insurance is looking for a Product & Proposition Manager based out of one of our multiple primary locations. (Milton Keynes, London, Manchester, Glasgow, Bradford and Belfast)
As a Product & Proposition Manager within the Insurance team, you’ll play a key part in shaping product propositions and day to day management of our insurance and protection products and services – such as Home, Life, Car & Travel Insurance.
You’ll be working closely with our key insurance partners including Aviva, BGLi, Chubb and Axa to ensure that our customers have access to market leading, competitive insurance products.
You will also work closely with our Marketing and CRM teams to identify, develop and launch product promotional campaigns to support our distribution channels with particular focus on engaging customers via our Digital channels.
As part of an extremely supportive and friendly team, you’ll play a key role in ensuring that our customers get the best possible outcome when it comes to protecting the most important things in life.
We’re shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for:
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Delivering excellent customer outcomes across our range of insurance and protection products
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Managing change and optimising customer experiences and communications by working closely with internal stakeholders and third-party insurance partners
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Working as part of the team to ensure business objectives are achieved through the development of excellent customer propositions
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Managing regulatory and other risks in an effective and efficient way
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Working collaboratively with and influencing key internal stakeholders to ensure that change can be delivered in an efficient and positive way.
WHAT YOU’LL BRING
Our people are our greatest strength. Every individual contributes unique perspectives that make us greater as a team and as an organisation. We’re enabling teams to go beyond by valuing who they are and empowering what they bring.
The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Professional Experience
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Great stakeholder management skills (Required)
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Track record of delivering change (Required)
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Ability to think customer first and an understanding of how good customer outcomes can be achieved (Required)
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An understanding of our digital channels (Required)
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An understanding of insurance and protection products and services (Preferred)
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Knowledge of the regulatory environment, specifically regulation which has a direct impact on general insurance and protection (Preferred)
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A good understanding of the distribution channels within Santander, including digital, branch and telephony (Preferred)
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Good analytical skills including a good basic grasp of Excel and PowerPoint (Preferred)
WE VALUE YOUR IMPACT
At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return.
Here, recognition goes beyond pay. It’s about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive — personally and professionally.
Salary Range:
£52,459.00 - £78,689.00 per annum (depending on experience)
This salary range represents the expected remuneration for the role. Annual salary is based on a standard 35-hour working week. Actual salary offered will depend on skills, experience, qualifications and location.
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Competitive rewards that reflect the real impact you make and the value you bring.
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Wellbeing that goes beyond work — we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support.
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Support for every life stage — from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support.
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Time to give back through volunteering opportunities that let you make a difference in the communities we serve.
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Global growth opportunities to shape your career, learn new skills and explore what’s possible across our international network.
Ready to be recognised? It starts with you.
LOCAL COMPLIANCE
At Santander, we’re proud to be an inclusive organisation that provides equal opportunities for everyone — regardless of age, gender, disability, civil status, race, religion or sexual orientation.
We’re committed to creating a recruitment experience that’s accessible, fair and welcoming for all candidates.
We want our people to thrive — at work and at home — while delivering the best outcomes for our customers and supporting each other to grow.
To make this possible, our roles are site-based with a hybrid working pattern, where colleagues are expected to attend the office at least 12 days per month (pro-rata for part-time roles).
When applying, please consider the travel distance, time and cost to your chosen office location(s).
WHAT TO DO NEXT
If this sounds like a role you are interested in, then please apply.
For further Guidance please visit Internal Mobility - Candidate Guidance.
If you want to know more about the opportunity:
Please contact: Remi Allen-Bond – Oluremi.Allen-Bond@santander.co.uk
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Contact Details:
Santander Insurance Services UK Limited Recruitment Team
