Business Controls Associate - COO | SCIB in London

Santander Corporate & Investment Banking (SCIB) is Santander's global division that supports some of the world's most complex and sophisticated corporate and institutional clients, offering customised services and value-added wholesale products to best meet their needs. The scope of Business Controls Unit (BCU) covers Non-Financial risk management and regulatory compliance within an Investment Banking business supporting all lines of business, working effectively across the three lines of defence. BCU is a first line of defence team and covers a number of risk disciplines in support of the business and clients including Operational Risk, Trading & Banking Controls, Conduct and Regulatory change and controls.

In this critical role, you’ll work hand-in-hand with Front Office teams to support risk ownership and control assurance for trading and banking activities whilst ensuring compliance with the firm’s operational risk framework and regulatory requirements.

The difference you’ll make:

• Supporting the continuous improvement of Markets, GTB and Banking control frameworks
• Supporting the development and continuous improvement of Business supervision processes, procedures, MI and technology across Markets, GTB and Banking
• Supporting product, risk and control owners through Risk & Control Self-Assessments (RCSA) and updating control libraries
• Executing independent control testing/and or risk and control deep dives and escalating breaches promptly
• Monitoring trading desk activities for market, operational, and conduct risks
• Supporting the continuous automation and digitalisation of processes and reporting
• Assisting with the on-going development and management of BCU led governance bodies and coordinating periodic reporting (dashboards, KPIs, incidents)
• Daily monitoring of risk metrics, escalation of breaches
• Producing monthly and quarterly reports for UK and Global risk forums

What you’ll bring:

Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We’re enabling teams to go beyond by valuing who they are and empowering what they bring. The following requirements represent the knowledge, skills, and abilities essential for success in this role.

• Previous experience working within and for an investment banking business, ideally in a business or product aligned role
• Well-developed analytical and problem-solving skills, with the ability to interpret complex data and develop actionable insights
• Evidenced management of simplification and/or AI projects/developments
• Excellent written and verbal communication skills, with the ability to convey complex risk information to non-experts
• High level of attention to detail and accuracy in conducting risk analyses and preparing reports
• Proficiency in Microsoft Office Suite, Power BI
• Flexibility to adapt to changing regulatory environments, business strategy and models and emerging risks

It would also be nice for you to have:

• Previous experience in COO, Operational Risk or similar roles
• Bachelor's degree, or equivalent in Finance, Business Administration, Risk Management, or related field

What else you need to know:

This role is based at our offices in Triton Square, London located within easy walking distance from Warren Street and Euston. We want our people to thrive at work and home, and also be able to deliver the best outcomes for our customers and to help each other develop. Santander is proud of being an organization where there are equal opportunities regardless of age, gender, disability, civil status, race, religion or sexual orientation. We are committed to providing an inclusive and accessible application process for all candidates.

How we’ll reward you:

Your contribution matters, and it’s recognised. You can expect a fair, competitive reward package that reflects the impact you create and the value you deliver. As well as a salary, we offer a wide range of benefits that you can choose from and tailor to your needs.

• Eligible for a discretionary performance-related annual bonus.
• We put 8% of salary into your pension, even if you don’t contribute yourself. We’ll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer.
• 27 days’ holiday plus bank holidays, which increases to 28 days after 5yrs service, with the option to purchase up to 5 contractual days per year.
• Free access to a range of digital health services, including GP.
• Protection for you and your family, with company-funded death-in-service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover.
• 24/7 access to an online employee discount platform including retailers, entertainment, eating out, travel and more.
• Company funded individual private medical insurance.
• Voluntary healthcare benefits at discounted rates such as, dental insurance, and health assessments.
• Share in Santander’s success by saving or investing in our share plans.
• Support your favourite causes through charitable giving and our community partnerships.

What to do next:

If this sounds like a role you’re interested in, then please apply.