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- Tasks: Analyse customer outcomes and assess policy effectiveness for vulnerable customers.
- Company: Leading financial services provider with a focus on customer care.
- Benefits: Competitive salary, 27 days holiday, and private medical cover.
- Why this job: Make a real difference in customer experiences while working in a hybrid role.
- Qualifications: Experience in risk or analytical roles within financial services is essential.
- Other info: Collaborative environment with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A leading financial services provider is seeking an Outcomes & Control Analyst in Redhill. This hybrid role focuses on assessing customer outcomes and policy effectiveness, particularly for vulnerable customers. You will analyze trends, provide insights for governance, and work closely with risk and compliance teams. Experience in risk or analytical roles within financial services is required.
Benefits include:
- a competitive salary
- 27 days holiday
- private medical cover
Outcomes & Controls Analyst: Consumer Duty Insight in Redhill employer: Santander Consumer (UK) plc
Contact Detail:
Santander Consumer (UK) plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outcomes & Controls Analyst: Consumer Duty Insight in Redhill
✨Tip Number 1
Network like a pro! Reach out to folks in the financial services sector, especially those who work with customer outcomes and compliance. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Prepare for the interview by brushing up on your analytical skills. Be ready to discuss how you've assessed customer outcomes in the past. We want to hear about your experience with risk management and how you’ve made a difference in previous roles.
✨Tip Number 3
Showcase your passion for consumer duty! When you get the chance, share your thoughts on how effective policies can impact vulnerable customers. This will demonstrate your commitment to the role and the values of the company.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Outcomes & Controls Analyst: Consumer Duty Insight in Redhill
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in risk or analytical roles, especially within financial services. We want to see how your skills align with assessing customer outcomes and policy effectiveness.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about improving outcomes for vulnerable customers and how you can contribute to our governance insights.
Showcase Relevant Experience: When detailing your previous roles, focus on specific projects or tasks that relate to the job description. We love seeing concrete examples of how you've analysed trends or worked with compliance teams.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Santander Consumer (UK) plc
✨Know Your Stuff
Make sure you brush up on your knowledge of customer outcomes and policy effectiveness, especially regarding vulnerable customers. Familiarise yourself with recent trends in the financial services sector and be ready to discuss how they relate to the role.
✨Showcase Your Analytical Skills
Prepare to demonstrate your analytical abilities by discussing past experiences where you've successfully assessed risks or provided insights. Bring examples that highlight your problem-solving skills and how you've contributed to governance in previous roles.
✨Understand the Company Culture
Research the financial services provider's values and mission. Understanding their approach to risk and compliance will help you align your answers with what they’re looking for, showing that you’re a great fit for their team.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the company’s approach to consumer duty. This not only shows your interest but also gives you a chance to assess if the company aligns with your career goals and values.
