At a Glance
- Tasks: Lead a team to deliver top-notch service and manage customer complaints.
- Company: A leading financial services firm with a focus on team development.
- Benefits: Competitive salary, annual bonus, gym passes, and hybrid work options.
- Why this job: Make a real impact by leading a team in a dynamic environment.
- Qualifications: Previous management experience and strong interpersonal skills.
- Other info: Great opportunity for career growth in a supportive workplace.
The predicted salary is between 35000 - 40000 £ per year.
A leading financial services firm is seeking a Data Access & Commissions Team Leader in Redhill to deliver high service standards and develop team members. You will be responsible for managing a team, ensuring quality service, and handling customer complaints.
Ideal candidates will have previous management experience and strong interpersonal skills.
The role offers a competitive salary between £35,000 - £40,000, with an annual bonus and benefits including gym passes. This is a full-time office role initially, transitioning to hybrid work thereafter.
Data Access & Commissions Team Lead - 12 Month FTC in Redhill employer: Santander Consumer (UK) plc
Contact Detail:
Santander Consumer (UK) plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Access & Commissions Team Lead - 12 Month FTC in Redhill
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the hunt for a Data Access & Commissions Team Lead role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to team management and customer service. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you showcase your previous management experience effectively!
✨Tip Number 3
Don’t forget to research the company culture of the firm you're applying to. Understanding their values and how they handle customer complaints can give you an edge during interviews. Plus, it shows you're genuinely interested in being part of their team!
✨Tip Number 4
Apply through our website for the best chance at landing that role! We make it easy for you to showcase your skills and experience directly to the hiring team. So, get your application in and let’s get you that Data Access & Commissions Team Lead position!
We think you need these skills to ace Data Access & Commissions Team Lead - 12 Month FTC in Redhill
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your management experience and interpersonal skills. We want to see how you've led teams and delivered high service standards in previous roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Data Access & Commissions Team Lead role. Share specific examples of how you've handled customer complaints and developed team members.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! We love to see quantifiable results, so if you’ve improved service quality or boosted team performance, let us know!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at Santander Consumer (UK) plc
✨Know Your Numbers
As a Data Access & Commissions Team Lead, you'll need to demonstrate your understanding of data management and financial metrics. Brush up on relevant statistics and be ready to discuss how you've used data to drive decisions in previous roles.
✨Showcase Your Leadership Skills
Since this role involves managing a team, prepare examples that highlight your leadership experience. Think about times when you developed team members or resolved conflicts, and be ready to share these stories during the interview.
✨Prepare for Customer Scenarios
Handling customer complaints is a key part of this job. Anticipate questions about difficult customer interactions and think through how you would approach resolving issues while maintaining high service standards.
✨Emphasise Interpersonal Skills
Strong interpersonal skills are crucial for this position. Be prepared to discuss how you build relationships with team members and clients alike. Consider sharing specific examples of how your communication style has led to successful outcomes.