Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help customers with their queries across various channels and ensure compliance.
- Company: Leading UK financial services company with a focus on customer experience.
- Benefits: Competitive salary, hybrid work options, and supportive training.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Great opportunity for career growth in a reputable company.
The predicted salary is between 25000 - 28000 £ per year.
A leading UK financial services company is seeking a Customer Experience Executive for a 12-month FTC in Milton Keynes. The role involves addressing customer queries across multiple channels while ensuring compliance with regulations.
Ideal candidates are customer-focused with strong communication skills and adaptability.
Benefits include a competitive salary between £25,000 and £28,000 and hybrid work arrangements after the initial training period.
Customer Experience Advisor (12‑Month FTC) – Hybrid in Milton Keynes employer: Santander Consumer (UK) plc
Contact Detail:
Santander Consumer (UK) plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Advisor (12‑Month FTC) – Hybrid in Milton Keynes
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and recent news can help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about addressing customer queries, being able to articulate your thoughts clearly will set you apart from other candidates.
✨Tip Number 3
Be ready to showcase your adaptability. Think of examples from your past experiences where you had to adjust quickly to changes or handle unexpected situations—this will resonate well with the hiring team.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step.
We think you need these skills to ace Customer Experience Advisor (12‑Month FTC) – Hybrid in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how you’ve adapted to different situations, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Experience Advisor role. Show us your passion for helping customers and how you can contribute to our team.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since that’s what we value in our customer interactions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with us!
How to prepare for a job interview at Santander Consumer (UK) plc
✨Know the Company Inside Out
Before your interview, take some time to research the financial services company. Understand their values, mission, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Focus
As a Customer Experience Advisor, your ability to connect with customers is key. Prepare examples from your past experiences where you successfully resolved customer queries or improved their experience. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Demonstrate Strong Communication Skills
Communication is crucial in this role. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable with speaking about your experiences and skills.
✨Be Ready for Compliance Questions
Since the role involves ensuring compliance with regulations, brush up on relevant regulations in the financial services sector. Be prepared to discuss how you would handle situations that require adherence to these rules while still providing excellent customer service.
