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- Tasks: Help customers with their queries across various channels and ensure compliance.
- Company: Leading UK financial services company with a focus on customer experience.
- Benefits: Competitive salary, hybrid work options, and supportive training.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Great opportunity for career growth in a thriving industry.
The predicted salary is between 25000 - 28000 £ per year.
A leading UK financial services company is seeking a Customer Experience Executive for a 12-month FTC in Milton Keynes. The role involves addressing customer queries across multiple channels while ensuring compliance with regulations.
Ideal candidates are customer-focused with strong communication skills and adaptability.
Benefits include a competitive salary between £25,000 and £28,000 and hybrid work arrangements after the initial training period.
Customer Experience Advisor (12‐Month FTC) – Hybrid in Milton Keynes employer: Santander Consumer (UK) plc
Contact Detail:
Santander Consumer (UK) plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Advisor (12‐Month FTC) – Hybrid in Milton Keynes
✨Tip Number 1
Make sure you know the company inside out! Research their values, mission, and recent news. This will help you tailor your responses during interviews and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about addressing customer queries, try role-playing with a friend or family member. This will help you feel more confident and articulate when it comes to handling real customer interactions.
✨Tip Number 3
Be adaptable! The job description mentions adaptability as a key trait. Think of examples from your past experiences where you've had to adjust quickly to changes and be ready to share those during your interview.
✨Tip Number 4
Don't forget to apply through our website! We want to see your application and help you land that Customer Experience Advisor role. Plus, it’s the best way to ensure your application gets noticed!
We think you need these skills to ace Customer Experience Advisor (12‐Month FTC) – Hybrid in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how you’ve adapted to different situations in the past, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer experience and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Showcase Your Adaptability: In this role, adaptability is key. Share specific instances where you’ve successfully navigated changes or challenges in your previous roles. We want to know how you handle the unexpected!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Santander Consumer (UK) plc
✨Know the Company Inside Out
Before your interview, take some time to research the financial services company. Understand their values, mission, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Experience Advisor, strong communication is key. Prepare examples from your past experiences where you successfully handled customer queries or resolved issues. Practise articulating these scenarios clearly and confidently.
✨Demonstrate Adaptability
In a hybrid role, adaptability is crucial. Think of instances where you've had to adjust to new situations or changes in processes. Be ready to discuss how you can thrive in a dynamic environment while maintaining excellent customer service.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team, company culture, and what success looks like in this role. This shows that you're not just interested in the job, but also in how you can contribute to the company's goals.
